Fences By Farr's quote form asked eleven questions before the Send button. Fence type, gate count, HOA, budget, timeline. People quit halfway. Cut it to name, phone, and address. Ask the rest on the call, when they already want the fence.
Xtreme Electric had its phone number in the header as a picture. On a phone you could not tap it. You had to remember ten digits and switch apps. Make the number real text with a tap to call link. Then try it on your own phone.
R&R BBQ ran a catering form on its site for months. Every request went to an old Gmail nobody checked. Fill out your own contact form today. Watch where it lands and how long the reply takes. Your customers ran this test first.
Parents book a kid's dentist on a phone at 9 PM, after bedtime. A PDF new patient form loses them. Download, print, bring it in. Nobody does all three. Put five fields on the page instead: child's name, age, insurance, best day, phone.
A-1 Smith's Septic added a chat widget last spring. On mobile the bot covers the Call button. A homeowner with a backup alarm taps chat, waits, and hangs up. Move the bot. Keep Call in the header on every page.
47% of consumers skip a local business with fewer than 20 reviews. 74% only trust reviews from the last 3 months.
New thread: a 5-step weekly review system, reply scripts, and what to put on your site.
47% of consumers won't use a local business with fewer than 20 reviews.
74% only trust reviews from the last 3 months.
A shop with 300 reviews from 2021 looks stale next to a shop with 25 from this summer.
The numbers, and a weekly system to fix yours:
47% of consumers won't use a local business with fewer than 20 reviews.
74% only trust reviews from the last 3 months.
A shop with 300 reviews from 2021 looks stale next to a shop with 25 from this summer.
The numbers, and a weekly system to fix yours: