Classic fail. Address symptoms and not the cause ! @edfenergy just cant seem to understand that sending out more In Home Displays will not fix why the Gas meter is not being picked up. Poor/weak RF signal issue! What a waste of resources/plastics and still not fixing my issue!
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Its bad when your energy supplier @edfenergy is so bad that they have FB Groups based on how rubbish they are! facebook.com/groups/78814450…
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Yet another fail from @edfenergy You promised a call back from my escalated complaint yesterday. Surprise surprise no call back #badcustomerservice but hey what do I expect? This has only been going on for several months!
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an update - still no calls from @edfenergy and issue still outstanding. Zero customer service/ care. Just dont use EDF!
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Tony Price retweeted
Yet another fail from @edfenergy You promised a call back from my escalated complaint yesterday. Surprise surprise no call back #badcustomerservice but hey what do I expect? This has only been going on for several months!
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Found this group on FB. @edf it seems to be very popular. Hardly a surprise. " EDF customers who have been, or feel ripped off by edf s tactics " facebook.com/groups/78814450…
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If you want to experience the ultimate in #badcustomerservice try @edfenergy customer services. Customer avoidance would be more accurate as they do everything to avoid taking a call or digital message
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Response from @EDF on chat - there are no chat agents available try whatsapp
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Been trying for several months. If you do get to speak they just record and promise someone will get back. They either dont or do the one ring and then line goes dead trick. @edfenergy appalling customer service
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This Sunday we will be raising funds with @RMCHcharity at VWNW Tatton Park Cheshire. Hope to see some of you there !
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Tony Price retweeted
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Tony Price retweeted
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Tony Price retweeted
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Many of my followers will know I try to support @RMCHcharity - well this Sunday we will be at VWNW Tatton Park on the beach buggy stand with the charity. If you are attending say hello and donations will be very gratefully accepted youtube.com/watch?v=_kUoaukV…
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