On Sunday there will be no flag display on The Stretford End. In its place, a single banner will hang above the players’ tunnel with a clear message to the owners, directors and decision-making staff at Manchester United: “THE WAY YOU TREAT US IS A DISGRACE” This isn’t a ‘TRA’ message, it’s a message on behalf of every genuine fan group, match-going supporter, supporters’ club and fan representative who has either contacted us directly or been negatively impacted by the recent behaviour of The Club. It’s an honest, heartfelt cry for recognition from the maligned, vilified, and misrepresented beating heart of our football club – the generational match-going supporters. Neither is this solely a ‘Manchester United’ problem, this is a league-wide crisis that should be addressed at every club, regardless of rivalries and history. Without drastic changes, there will be no rivalries in the future vision for football shared by the decision makers. Whilst we still advocate for a change in ownership, we believe that there should be a realistic roadmap for any protest if it is to act as a catalyst for change. Match-going supporters should be prioritised over all others within the Club’s Fan Engagement model and all aspects of the Fans’ Forum process should be reviewed & improved to ensure that its fit for purpose. Dedicated fan representation that engages openly and regularly with the match-going supporters and proactively fights to ensure that they are treated as a priority by The Club is essential. Unless our generational match-going support is given a real voice that is actually listened to, the little that remains of our fan culture will soon be gone forever. TRA aren’t a protest group, we’re an ‘atmosphere’ group but we’ve never shied away from making our position clear when we believe not doing so would be to the detriment of the interests of match-going supporters. We hope that you’ll understand and support our decision and that those of you who are asking for meaningful change and are able to help will stand up and be counted when called upon in the near future. Until then, we’ll continue to fully back and support the players and manager throughout, starting with the derby on Sunday. MUFC

I’ve got an idea for a protest. Why doesn’t everything single fan from around the world, supporting this global club of ours, cancel all their sports subscriptions? The financial implications would be huge. United make more money from broadcasting than they do matchday revenue.

Poor mental health is something that can have a devastating impact on a person’s life. It can drain the colour and joy out of the things we love and replace them with a crippling anxiety that eats away at us and make us doubt our self-worth, impacting everything and everyone in our lives. This week three of the most influential figures in the fight for our fan culture have reluctantly been forced to take the decision to tear themselves away from the thing they were once most passionate about. An attack on a person’s mental health can be as terrible and life-changing as any physical attack, think carefully before choosing your next victim, they might just be the person who’s been fighting tirelessly and against all odds behind the scenes for YOU. This account will no longer be active, good luck to all true Reds out there, look after yourselves & each other. TRA

Wow.. just wow

Hard to draw a fair judgement of the situation without all sides of the story but personally gutted he won’t be making his Utd debut at some stage, this had a similar feeling as when Ronaldo & Andrei made theirs. Feel especially bad for younger Reds who’ve never seen the birth of a truly great talent like us olduns. Old Trafford has been robbed of a something potentially very special. Be brilliant if it could end well but not looking good 😢

Got an idea or suggestion for us? Members can submit them to us via our website. tramufc.com/membership

If you can make it, head over and show your support then bring that passion into the stands 🇾🇪🔥

Following the wave of account restrictions over the summer, I advised affected supporters to submit a Subject Access Request (SAR). Unsurprisingly, the club’s responses have been completely substandard, evasive, and legally flawed. #MUFC must be held accountable to proper data protection standards, so I have put together a step-by-step guide. This guide is specifically for #MUFC supporters who submitted a SAR regarding the ticketing investigation and received an incomplete, evasive, or inadequate response from the club’s Data Protection Team. Under Article 15 of the UK GDPR and the Data Protection Act 2018, you are legally entitled to receive a complete copy of the personal data held about you, along with specific supplementary details about how and by whom it was processed. The club is a data controller legally bound by these statutes. If their response falls short, you have the right to escalate the matter to the UK data regulator, the Information Commissioner's Office (ICO), and I strongly recommend you do so. Here is an analysis of why the club's responses are failing basic legal standards, and the exact steps you should take to lodge a formal complaint. Common Flaws in the Club's SAR Responses If your disclosure letter matches those sent to other supporters, it likely contains one or more of the following serious compliance defects: 1. Blanket Refusal to Disclose IP Address Logs The club has stated to supporters: "We are unable to provide you with those specific IP addresses, as this is personal data which we cannot verify as being about you." - Why this is legally untenable: The club used those specific IP addresses and login events to flag, monitor, and restrict your account. If data is linked directly to your Supporter ID and used to make adverse decisions against you, it forms an integral part of your personal data record. - The club cannot treat an IP address as reliable evidence to sanction you, whilst simultaneously claiming it is too detached to disclose under a statutory access request. Under ICO precedent, network identifiers linked to an account holder are personal data. 2. Narrative Summaries Instead of Underlying Technical Data The club stated that it "used tooling to allocate unique identifiers to devices" and provided broad figures (e.g., that a device accessed a certain number of accounts). - Why this is inadequate: A summary narrative written by an administrator is not personal data. Under Article 15, you are entitled to the actual data itself: the specific alphanumeric device fingerprint hashes, unique machine identifiers, and raw, timestamped access audit logs generated against your profile by their third-party software. 3. Conflating Data Compliance with Internal Ticketing Appeals Several responses contain language actively nudging supporters to cooperate with the ticketing investigation: "If you have not already, we encourage you to reply to the email you received from the Club..." - Why this is inappropriate: A SAR response is a formal legal instrument, not a commercial customer-service chaser. Using a statutory response to lobby on behalf of an internal ticketing department demonstrates a fundamental confusion between legal obligations and internal club administration. 4. Generic Privacy Policy Links Instead of Specific Article 15 Disclosures Rather than detailing the specific third-party recipients (the external data analytics firm engaged to run the dragnet) and retention schedules, the club simply linked to its general website privacy notice. - Why this fails: Article 15(1)(c) requires controllers to inform individuals of the specific recipients or categories of recipients to whom the personal data has been or will be disclosed. Pointing to a generic webpage does not satisfy this requirement. Step-by-Step Escalation Process Before the ICO will open an investigation, you must demonstrate that you have given the organisation an opportunity to resolve the issue directly. Step 1: Send a Formal "Letter of Dissatisfaction" to the Club Reply to the Data Protection Team (dpo@manutd.co.uk or the address your SAR response came from). Keep your tone objective and factual. State clearly: - You do not accept that your SAR has been completed in full. - You require unredacted copies of the specific IP addresses and timestamps linked to your Supporter ID, as they were directly relied upon to place restrictions on your account. - You require the actual raw technical data: the specific unique device identifiers, machine hashes, and full login audit logs generated by their third-party tooling. - You require the specific identity of the third-party data processor/firm that processed your account data on behalf of the club. - Give the club a strict deadline of 7 to 14 days to provide this data or issue a final formal deadlock letter. Step 2: Note the Strict ICO Time Limit You have three months from your last meaningful contact with the club's Data Protection Team to submit your complaint to the regulator. Do not let the club drag out correspondence past this three-month window. Once the deadline passes without full disclosure, proceed immediately to Step 3. Step 3: Lodge a Formal Complaint with the ICO You can submit your complaint directly online via the Information Commissioner's Office (ICO) portal here: ico.org.uk/make-a-complaint/ When submitting the complaint, select "Data protection complaints" and provide the following evidence: 1. A copy of your original SAR request. 2. A copy of the club's inadequate response. 3. A copy of your follow-up letter challenging their omissions and any further replies received. 4. A concise summary explaining that Manchester United: - Withheld relevant IP logs linked to your account, despite using those exact records to apply account sanctions. - Refused to provide the underlying unique device identifiers and audit logs generated by external tooling. - Failed to identify the specific third-party processors involved under Article 15. ICO Contact Details: Online Portal: ico.org.uk/make-a-complaint/ Helpline: 0303 123 1113 (Monday to Friday, 9:00 am to 5:00 pm) Post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF The Important Bit & Why This Matters The club cannot demand strict adherence to rules from its supporters while adopting a pick-and-choose approach to statutory data protection law. If Manchester United relied on automated tools, external data firms, and device tracking to disrupt the accounts of loyal match-goers, they are legally bound to hand over the full, unvarnished data trail upon request. Reporting these systemic omissions to the ICO holds the club accountable and ensures the regulator scrutinises the methods, tools, and third-party data-sharing practices used throughout this investigation.

From the horse’s mouth

💯

Fucking hell, @ManUtd you have the most loyal support on the planet and you don’t deserve a single one of us.

Manchester United’s 2026-27 Fan Engagement Plan For those who couldn't be bothered stripping out the actual commitments and actions from Manchester United’s 2026-27 Fan Engagement Plan, here's a summary. Most of the document is process and continuity rather than new targets. The two most specific, time-bound physical actions for 2026/27 are The Paddock fan zone and the Levy F&B changes. 👉Governance and listening - Publish annual Fan Engagement Plan each season - (NBLO) oversees plan & presents the plan to the board - Continue FAB and Fans’ Forum as the main channels - Maintain working groups on Ticketing, Atmosphere & Fan Experience - Consult FAB/Forum on ticketing and heritage - Respond to fan queries in a timely manner 👉Matchday experience at Old Trafford - Create “The Paddock” permanent matchday fan zone: - Name chosen by Fan Experience working group 👉Levy partnership upgrades from 2026/27 - New draught-beer taps across all areas. - More self-service bars. - Frictionless tap-and-go kiosks. - Digital signage with menus that change - Wider food range including street food - Continue to improve concourse and hospitality areas 👉Ticketing and access - Re-publish ticketing data on club website - Seat-usage policy remains (unchanged) - Season-ticket pricing for 2026/27 (unchanged) 👉Touting - Reserve the season-ticket revocation only for organised touting, systematic misuse or financial gain - Cancelled tickets to go to the waiting list - Findings and data to be shared once the process ends 👉Global fans and communities - Continue to grow Supporters’ Clubs network - Work with FAB, Fans’ Forum, MUST and official clubs - Player and club appearances / activations for global fans (including tour-style events). 👉Heritage, transparency and content - Consult supporters before change to heritage assets (currently club crest and home-shirt colours). - Expansion of “heritage” items to be discussed at FAB. 👉TV documentary - All or Nothing documentary covering the 2026/27 👉Ownership/Chair/CEO-level communication - To the fanbase at least twice per season 👉Surveys and feedback - Continue matchday and always-on surveys. - Use working-group and Forum feedback to shape matchday and operational changes. The original document: manutd.com/en/news/our-2026-…

This hideous profiteering in the name of 'investing in atmosphere' is an insult to those of us who have actually invested a decade of our lives into bringing it back. If you'd listened to our recommendations 10 yrs ago OT would have the best atmosphere in the premier league by now.

TRA Membership 2026/27 Season 🇾🇪Membership is now open🇾🇪 👇please read the following about membership👇 ❌ DOES NOT allow access to TRA sections ❌DOES NOT allow access to tickets in TRA sections 🟩Funds help run TRA, flags & atmosphere projects 🟩Limited membership until further notice ❌Sorry, we can't answer questions on here❌ Any issues please email info@mufctra.co.uk 👉tramufc.com/👈

😂 pricks

I'll tell you what else is "Suspicious Activity" - selling tickets at hospitality prices, but without the hospitality. You may have seen Virgin Experience Days selling United tickets without hospitality, which is permitted under the Official Reseller contract. How is a £500 package for two basic £45/55 East Stand tickets with zero food or drink perks "100% official"? Follow the money to see who is actually profiting off fans: - Manchester United: Instead of putting these seats in the general ballot at £45–£60 face value, the club sells bulk blocks to commercial brokers at inflated contract rates (£150–£200+ per seat). The club makes 3x–5x more per seat while stripping general allocation from real fans. - Wholesale Brokers: Middlemen buy these commercial allocations from the club, slap on a 20–30% margin, and distribute them to retail platforms. - Retail Platforms (e.g. Virgin Experience Days): They list the seats, process the transaction, and pocket a 15–25% retail commission. The result? A match-going supporter pays £250 per seat for a basic £45/60 ticket. Business after business makes money, whilst the club will threaten Season Ticket Holders with bans for transferring a ticket to a friend at cost, while quietly offloading thousands of standard seats to corporate brokers to make millions on the side. Absolute double standard. ref: virginexperiencedays.co.uk/p…

RESPECT. This is a what the decision makers at Manchester United are entirely lacking, not only in this latest debacle but in years of relentless attacks on our generational support and fan culture.

Do not give in