WishTender let’s you receive gifts from fans safely and easily. WishTender founder, @DashBarkHuss, demos how to use the app here:

As many of you know, we will be shutting down with a heavy heart after several rocky months of trying to get WishTender fully back up and running. WHAT HAPPENED It has been an immense struggle with ups, and mostly downs, since we were kicked off of Stripe. Few services compared to Stripe's technical abilities. We stayed in beta to try to solve issues such as backup processors shutting down, functional payment issues, compliance issues, and limiting bad actors. In the last few days before closing, WishTender was targeted by card testers. Many of the card testers attacked without trying to profit financially, which is highly unusual. Most card testers want to make money. This tells us the attacker’s motive was to harm WishTender irreparably. Unfortunately, the attacks happened while we were more susceptible, and our resources and efforts to combat them were not good enough. Our new payment orchestration fraud tools struggled to detect stolen cards. We kept adding new measures, but the testers found a way around. We finally thought we had it figured out, but it was too late. First, it caused issues with Visa. We felt we could work through the Visa issues, but we were informed it created an existential issue for all payments. As hard as we tried, we could not solve this with the resources we had at our disposal. We feel our resources are too thin to keep going. We have never had investors. It’s only been us and our team trying to make things work. A WORD FROM DASH I hope to speak more openly soon about everything that transpired over our journey. We need some time to handle what is going on. I am beyond saddened that WishTender is done, but I truly enjoyed building a product that helped the adult creator community for the short time it did. We launched three years ago as the first cash wishlist, and your input helped us improve this concept over time. I know so many of you by name and found great joy in joining the community. I sincerely hope to keep in touch with the users who helped us build. I will miss the glory days of Friday Findom memes, making fun of refund subs, Steve the Spider, and the hilarious comments you posted on all our tweets. I will miss the bizarre copycats that popped up and accidentally left the name “WishTender” in their copy and how you all made fun of them. I will miss your impressive ability to get gifts from people who hardly knew you just by sending them a picture of your middle finger. Many of you helped us build WishTender into what it became. I’m hopeful that the changes we made in the industry will continue to inspire other companies to put creators first. But I also learned why this is rare. It’s a huge challenge. Ultimately, we missed the mark, too. This is a harsh industry. From financial discrimination to bad actors and lack of tools and funding, I completely understand why it is so rare to build as openly and fairly as we strived to do. It became more challenging for us over time. WHAT’S NEXT For those in our beta program, if you have yet to initiate your last payout, please ensure your payouts are finalized as soon as possible and keep reading our updates in your payment dashboard. Please get in touch with our support chat on our site if you need help. For users who did not participate in our beta program, you do not need to take any action. Again, we hope to share more about everything that happened, but we are currently prioritizing finalizing beta tester payouts. Thank you for being a part of WishTender’s community and our journey. 💛💙

We've sent out an update on our progress with our new payment system. You can find it below. Thank you for your patience as we continue to work to open up fully. 💙💛 intercom.help/wishtender/en/…

Please find an update on our recent progress in the link below. Thank you for your patience as we continue working to get WishTender fully open. 💙💛 intercom.help/wishtender/en/…

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We apologize to those who may feel like we haven't provided enough information about our progress while we are beta testing the new system. We're doing our best to get wishtender back up and running for all users as quickly as possible. Please find an update on some of our recent progress in the link below. 💙💛 intercom.help/wishtender/en/…

👋 Say hello to our featured wishers for February & March! ✨@DesireDior111 🌟@GoddessSelyyy ✨@FeistyBBeauty 🌟@Mrs_Plum_Pyro ✨@onlydesirelex Thank you for beta-testing WishTender and helping improve the new system. 💛💙

11:11🪄 Make a wish Canada 🇨🇦 Thank you to our Canadian and international beta testers for helping improve our new payment system! 🌎 Thanks, #wishtenderfam, for your patience as we open up to more users.

The British are coming! 🇬🇧 We love seeing UK wishers back on WishTender. Beta testing is ongoing & we'll let everyone know when we're ready to onboard more users. Thanks for being patient as our beta testers help us prepare the new payment system for the #wishtenderfam 💙💛

💸Payments through our new system are starting up all around the world! 🌍 Thank you to our thorough beta testers for helping us perfect our system! Stay tuned as we open up payments to more beta testers and all users. We appreciate everyone's patience in the meantime. 💛💙

Gift payments to accounts still using Stripe Connect will automatically stop processing on February 15th at 9am PST. US Accounts: Payouts of your Stripe balance to US accounts will continue normally. Please make sure your balance is zeroed out by March 15th. Non US Accounts: This is a reminder that non-US balances must be zeroed out by February 20th at 9am PST. Update: We are continuing to build our new payment system. We sent through our first payments last night and are working through some remaining issues. Those who have volunteered to beta-test the new payment system will have access to it in the next few days. We will send an email and in-app notification when we are ready to onboard users to the new payment system. We appreciate everyone's patience as we navigate through this. 💙💛

☁️🩵💛☁️💛🩵☁️ 💛☁️☁️🩵☁️☁️💛 🩵☁️☁️☁️☁️☁️🩵 ☁️💛☁️☁️☁️💛☁️ ☁️☁️🩵☁️🩵☁️☁️ ☁️☁️☁️💛☁️☁️☁️

For non-US accounts, your wishlist will be temporarily deactivated at 11:59pm EST. Once the new payment system is ready, we'll send you onboarding directions via a site notifications and email. We plan to start onboarding users by Feb 15th, barring unforeseen circumstances. intercom.help/wishtender/en/…

Clarifying some common misconceptions/questions floating around: WishTender is not closing down. We are switching payment solutions. We hope to get the solution up and running ASAP so there is minimal or no downtime. ​ All Wishlist owners need to know this: If you haven't switched to the new payment system, your wishlist will be temporarily deactivated on the date* below. Once our new payment solution is up, you can set your payments up with our new partner to continue getting gifts past that date. We will send an email and in-app notification when this solution is ready. ​ *Feb 15th for US wishlist owners *Feb 9th for non-US wishlist owners ​ When will the new payment solution be ready? The goal is to be up and running taking card payments before February 15th with the new solution. However, it's a significant process so we don't want to make too many promises about dates. ​ Non-US wishlist owners need to know this: Make sure your Stripe balance is zeroed out by February 19th. For most of you this won't be an issue. For those who have custom payout schedules or failed payments you will need to take action to make sure your Stripe account is paid out. ​ Will WishTender remain adult-creator-friendly? Yes. We would not be pushing forward without an adult-creator-friendly solution and partners who are also adult-friendly. ​ Will WishTender increase its fees? We are not looking to increase fees. We are looking to match the current setup as best as possible, even if that means a loss of profit for WishTender. ​ Will the new solution be international? Yes! If you're currently using a bank in one of the following countries, these countries will not be supported in the initial switch: ​ North Macedonia Saint Lucia Trinidad and Tobago Uruguay Who is the new processor? Our new setup involves many partners and backend solutions pieced together. We won't have a single processor like we did with Stripe. Why did Stripe part ways with WishTender? We previously had a good relationship with Stripe. We transparently discussed their ToS and our use case. We can't go into specifics but things changed internally for them. Stripe left the door open for a future partnership, but it did not seem feasible to continue with them while still supporting our user base. Why didn't WishTender notify users sooner? We were given limited notice and inconsistent communication from Stripe ourselves. When it became clear that Stripe would no longer support our users on WishTender, we began working to identify replacement solutions. During this process we were seeking clarity from Stripe about the important details our users needed to know. We made the announcement when we had enough information to do so.

Due to an unexpected policy change, Stripe has decided to part ways with WishTender. We are thrilled to announce that we've acquired a new financial partner, and we are collaborating with them to continue building the best wishlist platform for creators. We will continue to update you on the action items that you will need to take as we transition. In the meantime, please read the note below, which contains important information, action items, and deadlines related to our user accounts and payouts as we wind down our partnership with Stripe. Please direct all questions to the support chat on the site, not Twitter DMs. --------⏰Dates + Important Actions 📆-------- WishTender has been informed that Stripe will discontinue payment processing for all WishTender Stripe Connect accounts and that additional time-based restrictions will apply to non-US Stripe Connect payouts. We have summarized the essential dates and deadlines below: ------------ 🇺🇸Key dates for US accounts🇺🇸 🎁Gift Payments: Gift payments into US-based WishTender Stripe Connect accounts will be paused on February 15, 2024. 🏦Payouts: All US payouts to US bank accounts will continue as usual. However, as our relationship with Stripe will be discontinued, we strongly recommend ensuring your balance is paid out as soon as possible and no later than March 15, 2024. ------------ 🌍Key dates for non-US accounts🌍 🎁Gift Payments: Gift payments into non-US WishTender Stripe Connect accounts will be paused on February 9, 2024. 🏦Payouts: Payouts from non-US WishTender Stripe Connect to non-US bank accounts will cease on February 20, 2024. Please ensure your balance is paid out by February 19, 2024. ------------ ⚠️Additional precautions for non-US accounts Please take prompt action if your WishTender Stripe Connect account • is non-US • and 1. your payouts are paused or 2. you have a payout issue, (e.g., you attached the wrong bank account) or 3. you have a monthly or weekly payout schedule. If the above applies to you, reach out to our support chat on the wishtender website to set your payouts to daily and/or to address your payout issues ASAP to get your balance paid out before February 20th. If your non-US balance is not initiated in a payout out by the 20th, we will have to move your funds via our new payout provider. Moving these funds could accrue fees, delays, and conversion losses. So please address any payout issues now to prevent losses. Non-US users may wish to explore virtual US bank account solutions (wise. com, etc.) as an interim measure. Users who pursue this option may contact us to reactivate their account as a US account, while we transition to our new international payment partner. Please read our FAQ article on virtual US accounts and follow the instructions there before reaching out to the support chat on the site. ------------💙💛💙💛💙💛------------ We've been working through this sudden and surprising change around the clock. It's been a challenge, but we are facing this head-on. We know how important it is for users to collect payments, and we’re implementing our new solution as fast as possible so users can experience minimal interruption. We apologize to those who may experience payment interruptions during this transition. We are so grateful to have the chance to continue building for the community. We have exciting plans on our roadmap that we will be better equipped to accomplish with partners better aligned with our model. We understand this sudden change may be disconcerting, and we welcome your feedback and concerns. With your support, we will evolve the platform far beyond what it is today with our new financial partners, providing you with a more resilient and stable platform.