For all support, articles, & info: aka.ms/XBOXSXC | Support videos: aka.ms/xbsuppyt | News & Updates: @XBOX & @XBOXWire
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It’s Microsoft’s 50th anniversary, that’s decades of changing the game.
Celebrate by adding a new badge to your Xbox profile, and it starts by being an Xbox Insider.
Learn more here: msft.it/6015qtkiB
ALT Text: HOW TO CLAIM YOUR MICROSOFT 50TH ANNIVERSARY BADGE Launch the Xbox Insider Hub on console or PC (if you don’t already have the app, search for it in the store). Select ‘Previews’ on the left navigation menu. Click ’50th Anniversary Badge’ under the ‘Available’ section. Join the preview! Image: Parial screenshot of the Xbox Insider app on the Xbox console with the Microsoft 50th Anniversary Badge highlighted
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Great news, everyone! Engineering has confirmed mitigation. Signing in or creating an account should be back to normal now. We appreciate the heads-up — keep them coming if anything else pops up.
We are aware that some users are encountering errors when attempting to sign in or create an account. Thank you for your patience while we investigate this issue. We'll update as soon as we have more — keep an eye on support.xbox.com.
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We are aware that some users are encountering errors when attempting to sign in or create an account. Thank you for your patience while we investigate this issue. We'll update as soon as we have more — keep an eye on support.xbox.com.
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Good news! The issue affecting Rewards redemptions for XBOX Game Pass Ultimate subscribers has been resolved. Thanks so much for your patience—feel free to jump back in, and let us know if you notice anything unusual.
For updates, please follow along here or on msft.it/6012a1Iwi.
We’re aware some XBOX players are having trouble redeeming Rewards points due to issues recognizing active Ultimate subscriptions. The team is investigating and working to get things back to normal as soon as possible.
For updates, please follow along here or on msft.it/6010a1sPy
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We’re aware some XBOX players are having trouble redeeming Rewards points due to issues recognizing active Ultimate subscriptions. The team is investigating and working to get things back to normal as soon as possible.
For updates, please follow along here or on msft.it/6010a1sPy
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Good news! The XBOX Store purchase issues on PC have been resolved. Thanks so much for your patience—feel free to jump back in, and let us know if you notice anything unusual.
For updates, please follow along here or on msft.it/6016aD8hw
We’re aware some players are having trouble making purchases in the XBOX Store on PC. Our team is investigating and working to get things back to normal as soon as possible.
For updates, please follow along here or on msft.it/6014aD67u
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We’re aware some players are having trouble making purchases in the XBOX Store on PC. Our team is investigating and working to get things back to normal as soon as possible.
For updates, please follow along here or on msft.it/6014aD67u
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Good news — the earlier Xbox issue should now be mitigated. You should once again be able to launch games, sign in, and complete purchases. Thanks for sticking with us through a long one. Let us know if anything still looks off: support.xbox.com
Xbox incident update: thanks for your patience through this long one — we're making progress on recovery! Most players should be able to launch titles and complete purchases again. Some may still see occasional failures as we finish up. Watch here or at support.xbox.com.
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Xbox incident update: thanks for your patience through this long one — we're making progress on recovery! Most players should be able to launch titles and complete purchases again. Some may still see occasional failures as we finish up. Watch here or at support.xbox.com.
Xbox incident update — thanks for your continued patience. Our engineers are still working to identify a fix, and we'll share more as soon as we can. Watch here or at support.xbox.com for updates.
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Xbox incident update — thanks for your continued patience. Our engineers are still working to identify a fix, and we'll share more as soon as we can. Watch here or at support.xbox.com for updates.
XBOX incident update: we apologize for the long-running nature of this issue. Things are slowly improving, though players worldwide may still experience failures launching games, along with potential sign-in and purchase issues. Watch here or at support.xbox.com for updates.
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XBOX incident update: we apologize for the long-running nature of this issue. Things are slowly improving, though players worldwide may still experience failures launching games, along with potential sign-in and purchase issues. Watch here or at support.xbox.com for updates.
Another update on the game library, sign-in, and game launch issue: our teams are focused on multiple investigation angles and remain hard at work. Thanks for your patience while teams keep working — we'll share more details as they become available here or at support.xbox.com.
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Another update on the game library, sign-in, and game launch issue: our teams are focused on multiple investigation angles and remain hard at work. Thanks for your patience while teams keep working — we'll share more details as they become available here or at support.xbox.com.
Just checking in on the game library, sign-in, and game launch issue. We know this has been going on a while and appreciate your patience while our teams keep working on it. Watch here or at support.xbox.com for updates.
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Just checking in on the game library, sign-in, and game launch issue. We know this has been going on a while and appreciate your patience while our teams keep working on it. Watch here or at support.xbox.com for updates.
We are aware that some users are encountering errors when attempting to sign in, see your game library, or launch games. Our engineers are actively working to mitigate the issue. For updates, please follow along here or on msft.it/6015vCwkS.
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We are aware that some users are encountering errors when attempting to sign in, see your game library, or launch games. Our engineers are actively working to mitigate the issue. For updates, please follow along here or on msft.it/6015vCwkS.
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We've heard back from our teams: The previously reported Xbox service connection issue should now be mitigated. Thank you for your patience while we addressed this issue.
We are aware that some users are encountering errors when attempting to connect to Xbox services and features. Our engineers are actively working to mitigate the issue. We'll update as soon as we have more — keep an eye on msft.it/6013vAWJZ.
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We are aware that some users are encountering errors when attempting to connect to Xbox services and features. Our engineers are actively working to mitigate the issue. We'll update as soon as we have more — keep an eye on msft.it/6013vAWJZ.
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We’re sorry this happened, it’s not the experience we want anyone to have when their account is compromised. We have been working to restore access to your purchases and reached out with the next steps. Please check your voicemail or inbox.
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Hey Xbox Members, we've gotten everything resolved. Thanks for your patience while we worked things out.
Hey Xbox Members, we're tracking an issue that will impact your ability to connect to the Xbox Network. Our teams are hard at work getting things fixed up. We'll provide status here and on xbox.com/support.
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Hey Xbox Members, we're tracking an issue that will impact your ability to connect to the Xbox Network. Our teams are hard at work getting things fixed up. We'll provide status here and on xbox.com/support.
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Users should once again be able to sign in to the Minecraft website, Minecraft.net. Thank you for your patience while we addressed this issue.
We are aware that some users are unable to sign in to Minecraft.net. Our engineers are actively investigating. Thank you for your patience while we address this issue. For updates, please follow along here and at support.xbox.com.
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We are aware that some users are unable to sign in to Minecraft.net. Our engineers are actively investigating. Thank you for your patience while we address this issue. For updates, please follow along here and at support.xbox.com.
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