Hey
@FNCreate, there is a serious bug with Sponsored that started yesterday, Thursday, October 1, and is still happening today.
The campaign dashboard shows 216,443 impressions, while Analytics shows only 108,329 Sponsored Row impressions for October 1, almost exactly half. The same thing happens with clicks: Analytics shows roughly half the clicks reported by the campaign.
Basically, it’s consuming your budget as if you were getting 2x or more impressions than you’re actually receiving. Today, my budget was being spent at least 2x faster than usual. We’re burning money, and this needs to be fixed urgently.
I’m not asking for a refund or any compensation, even if I’ve spent twice what I should have. Please just investigate and fix this so it stops happening.
I’m attaching screenshots of the impression discrepancy. Someone from Epic, please contact me via DM. I don’t want to expose personal or private account information publicly, but I’ll show you everything privately. This is 100% bugged.
@alexbaileync @flak @haroldatepic