Xfinity Support
@XfinitySupport

Hi! đź‘‹ Welcome to your official support team @Xfinity. Need to connect? Our experts are here for you live 24/7/365.

 Philadelphia, PA
forums.xfinity.com/
Joined March 2008
Here’s to even more connection, entertainment, and fun in 2026. Thanks for being an Xfinity member. 💜
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With Global Travel Pass from Xfinity Mobile, members get unlimited data in 215+ destinations. So no matter where you’re celebrating the holidays, you can stay connected. Explore your travel options here: xfinity.com/learn/mobile/pla…
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Nothing’s better than a cozy night in — especially when it’s this easy to find your favorite holiday movies and shows. Just say “Holidays” into your Xfinity Voice Remote to find the classics or discover something new.
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Your Xfinity experience simplified. Manage your account, pay your bill, change or upgrade your service and more. Plus, live chat 24/7. Download the Xfinity app today: xfinity.com/apps
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Take a fast, reliable connection with you for the holidays—Xfinity members can automatically connect to millions of WiFi hotspots nationwide. Find one near you with our interactive map here: xfinity.com/mobile/network/m…
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Discover a wealth of knowledge and expertise with over 100,000 posts on the Xfinity Community Forum. Search your questions to find tips, troubleshooting advice, and valuable resources. Visit forums.xfinity.com to get started.
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Xfinity is proud to offer exclusive benefits for military members and veterans—like discounts on Xfinity Mobile plans, Xfinity Rewards Diamond member status, and more. Learn more: xfinity.com/support/articles…
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Free this week unlocks free entertainment — no strings attached. Just say "Free this week" into your Xfinity Voice Remote to see which movies and shows are waiting for you. Learn more: xfinity.com/hub/free-tv-movi…
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Everyone can enjoy Xfinity to its fullest. Learn more about the Xfinity Large Button Voice Remote and its inclusive accessibility solutions: xfinity.com/support/articles…
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Share your thoughts via surveys, product trials, and more to help us shape your experience as a customer — and you could earn e-gift cards while you do it. To get started, join the Xfinity Insights Community here: xfinityinsightscommunity.com…
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You get exclusive perks as an Xfinity Rewards member. Visit xfinity.com/rewards to check out yours today.
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When their schoolwork uses the internet, kids need to stay protected. Learn how your kids can safely be online this school year with Xfinity Parental Controls: xfinity.com/support/articles…
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Use the Xfinity app to get connected on the same day you move, so you never skip a day of WiFi. Learn how here: xfinity.com/learn/moving
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Even when severe weather causes WiFi outages, our Xfinity hotspots are still up and running. Find a hotspot near you: xfinity.com/support/statusma…
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Prep for your getaway with Xfinity Mobile Global Travel Pass and enjoy 5 GB of high-speed data per day in 215+ destinations. Sign into your account to get started: xfinity.com/mobile/my-accoun…
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Whether they're gaming, streaming, or scrolling online, learn how to protect your kiddos this summer with Xfinity's Parental Controls: xfinity.com/support/articles…
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A new home theater setup could be yours this summer! Enter by August 10 for a chance to win a 55" TV, outdoor projector, popcorn popper and more. Visit Xfinity Rewards: customer.xfinity.com/rewards
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Say "Free this Week" into your Xfinity Voice Remote to easily explore free movies and TV shows. Check back often to see what's new!
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Good friends are worth their weight in gold — and up to $500 a year with the Xfinity Refer a Friend program. Visit referafriend.xfinity.com to learn more.
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Discover a wealth of knowledge and expertise with over 100,000 posts on the Xfinity Community Forum. Join our community of over 4 million members to find tips, troubleshooting advice, and valuable resources. Visit forums.xfinity.com/ to get started.
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We're here to help lighten the load on moving day. Set up or transfer your Xfinity services in advance with our easy three-step process: xfinity.com/learn/moving?cmp… 📺: Friends on @StreamOnMax
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It's easy to keep in touch with family and friends from almost anywhere in the world with Xfinity Mobile. Just add Global Travel Pass for unlimited data in 215+ destinations. Learn more: xfinity.com/support/articles…
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You served our country—let Xfinity say thanks. Discover all the ways we give back to members of the military, veterans, and their families: xfinity.com/support/articles…
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You can't predict the weather — but you can be prepared. Sign up to receive alerts from Xfinity that can help you stay connected when wildfires or severe weather strikes by texting START to 266-278.
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Everyone deserves the best Xfinity experience possible, so we offer a range of accessibility features, devices, and services. Learn more about inclusive solutions for the hearing or vision impaired or physically disabled: xfinity.com/accessibility
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Discover TV shows, movies, and more entertainment spotlighting Asian American, Native Hawaiian, and Pacific Islander culture and creators. Just say "Asian American" into your Xfinity Voice Remote to visit the AANHPI Amplified collection.
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Make envelopes, stamps, and checks *poof* disappear. Go green by signing up for paperless billing from Xfinity — it's convenient, secure, and hassle-free. Enroll now: customer.xfinity.com/Secure/…
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Xfinity Rewards is our way of saying thanks to our customers every day of the year. It's free and easy to join and enjoy special perks, giveaways, and offers. Get started today: xfinity.com/rewards
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Don't get reeled in by fake tax refunds, scammers impersonating the IRS, and other schemes — learn how to spot fraud and protect your personal and financial information: xfin.tv/43r8yax
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There's an all-star team of Xfinity customers and experts waiting to share their knowledge and answer questions about all your services — like how to stream this year's NCAA Tournament. Visit the Xfinity Community Forum to find solutions: forums.xfinity.com
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Know anyone who would click with Xfinity? Refer your friends and when they switch to Xfinity Internet or add Xfinity Mobile, you’ll both be rewarded. Learn how to earn up to $500 a year: referafriend.xfinity.com/
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Whether you're home or on the court practicing your shot, you can always catch the NCAA Tournament. Use your X1 device or the Xfinity Stream app to watch and record your teams. Say "March Madness" into your Xfinity Voice Remote, or download the app now: xfin.tv/3TKep47
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Cheer on dynamic female leads and epic women's stories in TV and movies all Women's History Month long. Just say "Women's History Month" into your Xfinity Voice Remote.
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Paying your bill in the Xfinity app is easy, but there are other convenient ways: You can pay online, use your Xfinity Voice Remote — or even stop by the Xfinity Store to pay in person. Get all the details here: xfin.tv/4b38Xlr
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You hold the keys to protecting your Xfinity Mobile phone. Turn on Number Lock today for an extra layer of security against scammers trying to access your account. Learn how to enable Number Lock in four easy steps: xfin.tv/4gy8AAj
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Date or no date, you can still snuggle up to a great movie this long Valentine's Day weekend with a $1 movie rental courtesy of Xfinity Rewards. Log in to claim your perk: xfin.tv/40SoU9n. Not a member? It's free and easy to join, so sign up today.
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This Black History Month, Xfinity proudly presents the Black Heritage: Building Our Legacy collection. Just say "Black Experience" into your Xfinity Voice Remote to explore free TV shows and movies about the enduring impact and achievements of the Black community.
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Don’t let outdated equipment impact your Xfinity service. Sign in and see if you’re eligible for a no-cost upgrade: xfinity.com/equipmentupdate
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Forget to DVR a new premiere? Running late for kickoff? With the Xfinity Stream app, you can record all your favorite shows, movies and live sports on the go or wherever you are. Download the app and learn how to get started: xfinity.com/support/articles…
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Don't miss out on Xfinity Rewards in 2025. Enjoy $1 movie rentals, get 50% off mobile accessories, enter cool sweepstakes and more—all just for being a member. It's free and easy to join: xfinity.com/rewards
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The trusted experts in the Xfinity Community Forum are here to help make your holidays and every day more joyful with troubleshooting and advice for all your Xfinity services. Visit the Xfinity Community Forum to get started: forums.xfinity.com/
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With the Xfinity app, control of your services is at your fingertips. You can pay your bill, make changes to your plans, get real-time support and outage updates, and access other helpful features. Download the Xfinity app now: xfinity.com/apps
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Make your cybersecurity to-do list — and check it twice — to keep your personal and financial information safe this holiday season. Learn more about privacy features that can help you stay protected from fraud all year-round: xfinity.com/becybersavvy
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Xfinity Rewards is our way of saying thanks to our customers every day of the year. It's free and easy to join and enjoy special perks, giveaways, and offers. Get started today: xfinity.com/rewards
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Xfinity is proud to offer exclusive benefits to customers who serve -- during Military Family Appreciation Month and all year long. Learn more: xfin.tv/3Ogi6wq
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Have a question about your services? You can count on official Xfinity employees and trusted forum experts in the Xfinity Community Forum for troubleshooting and answers about all your products. Jump into the conversation: forums.xfinity.com/.
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Say “Native American Heritage Month" into your Xfinity Voice Remote to instantly view TV shows, movies, and documentaries focused on the history and cultures of Indigenous peoples.
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Get $1 movie rentals, 50% off mobile accessories, and enter to win once-in-a-lifetime experiences on us with Xfinity Rewards. It's free and easy to join, so learn more here: xfinity.com/rewards
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Your Xfinity account can stay safe—even if somebody gets your password. Use two-step verification to add another layer of protection and take part in Cybersecurity Awareness Month. Turn on two-step verification now: customer.xfinity.com/setting…
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You asked. We listened. Football and baseball fanatics with Popular TV or higher and 4K-capable boxes can now watch NFL games and the MLB playoffs—all on one screen. Just say "Multiview" into your Xfinity Voice Remote. Give it a try and tell us how we can improve the experience.
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You can't control the weather, but at least your Xfinity Storm-Ready WiFi will keep you online this hurricane season. Stay prepared and follow the step-by-step instructions to activate your Storm-Ready device in the Xfinity app. Visit xfin.tv/3BhZ05H
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Back-to-school season means more screen time for kids. Keep them safe online—on their laptops, their phones, and all their Xfinity-powered devices—with these simple tips. Learn how to protect your kids and family from online threats: xfin.tv/3BdgVdT
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As a proud partner of Team USA, we're bringing customers the fastest connection to Paris, where they can stream on multiple screens and watch dreams come true at the Olympic and Paralympic Games. Visit the Xfinity Community Forum for all the ways to watch: bit.ly/4cWAk0w
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Take advantage of the perks of being an Xfinity Rewards member, like BOGO Fandango Movie Tickets to see Despicable Me 4 in theaters, available until 7/7 while supplies last. Visit xfin.tv/3Riy7Ut & sign in to get started. Not a member? It's free & easy to join—sign up!
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How do we make sure everyone can enjoy Xfinity? By supporting closed captioning, voice guidance, and other accessibility features. Learn how to access and use these features: bit.ly/3vlwWeD.
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Join Xfinity Rewards and get special perks just for being an Xfinity customer—like $1 movies. It's easy. Sign up today for free: xfin.tv/3Riy7Ut.
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Have a question about your services? You can count on the Official Xfinity Employees and trusted Xfinity Forum Experts in the Xfinity Community Forum for troubleshooting and answers about all your products. Jump into the conversation: bit.ly/3HcOLiL.
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Have Xfinity Home? Wherever you go on vacation, you can monitor your home 24/7. Get real-time alerts, review security video, arm and disarm your system remotely—all with the Xfinity Home app. Learn more: xfin.tv/3VfZ3W4.
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