Perpetual cynic and hopeless optimist. SRE. Resilience in Software Foundation. Journalism, security and privacy. Equality for all. (he/him)

Austin, TX
Replying to @aakashgupta
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“Responding to incidents is not the same thing as writing code and it’s unfair to expect someone to be good at one because they’re good at the other. “ @ThaiWoodHere dropping some knowledge on scalable incident response at #SREcon
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Psychologists have posited hundreds of cognitive biases over the years. A new paper argues that they all boil down to one of a handful of fundamental beliefs coupled with confirmation bias. doi.org/10.1177/174569162211…
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I asked ChatGPT to hallucinate the episode of House MD that led to the spin-off of the Last of Us franchise
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No @twitter, I won’t be losing access, you’ll be losing a user.
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Replying to @ReinH

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Even the most advanced AI doesn’t protect us from our instinct toward extreme anthropocentrism
a new version of moore’s law that could start soon: the amount of intelligence in the universe doubles every 18 months
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This might be the best self own I’ve ever seen
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Communities of Practice help build competence and foster learning. Pirmin Schürmann reminds us that we are the resilience and we are the resistance #LFIConf23
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“Information is the currency of safety.” @IvanPupulidy delivering a great afternoon keynote #LFIConf23
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Omg it’s full of hexagons! @101010Lund describes how to use Functional Resonance Analysis Method (FRAM) #LFIConf23
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Systems thinking helps us dance with complex systems. @lauralifts provides a primer of systems thinking tools and techniques in her keynote. #LFIConf23
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Have you ever seen a good outcome from two engineers arguing? @norootcause poses this question because if you’re arguing you’re losing. #LFIConf23
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The COVID-19 pandemic has changed how some organizations perform their handover communications explains @ctoddkicker1 #LFIConf23
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Using patterns of pressures, conflicts, and adaptations to reframe problems and study actions. @CMJefferies32 #LFIConf23
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It’s daily now. This site is unusable.
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Replying to @elonmusk
It's worse than it's ever been in the past 10 years.
I think the fears of AI assisted cheating are overblown
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You heard it here, right from the source.
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Replying to @skamille
Highly recommend The Safety Anarchist by Sid Dekker
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"Due Diligence"

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Live footage of @jack right now

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We can debate RPCs, deploy freezes, or transit times but THIS is what’s really going to destroy Twitter’s reliability and it’s MUCH harder to fix.
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Replying to @GergelyOrosz

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@_julijane_ is from Germany so I'm guessing it's one of the edge certificates served out of that region. I connected to a VPN in France and was served that cert as well. If the older cert expires the site won't go down globally.
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A story in three acts
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Grateful to both Francois Richard (@Meta) and @rdelvira (@SlackHQ) for sharing details of their respective outages @SREcon: engineering.fb.com/2021/10/0… and slack.engineering/what-happe…. Sharing these lessons with the wider community raises all ships! #SREcon
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"Writing is thinking and people have been saying that for millenia, I still think it’s true." @lauralifts promotes the value of written incident reports over templates at @SREcon #SREcon
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Crush a few of these, grab your rollerblades, and help me steal some garbage files
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Replying to @Hillgod
This is an unmitigated disaster. Fiber exposed for over 2 weeks on my street.
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Having trouble shopping for the spreadsheet enthusiast in your life? Look no further.
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We now have tech that let’s you peer into the fridge case without having to open the door 🤯
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Content people: Calling food “viral” doesn’t have the impact you think it does
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Here's my attempt to establish more precise terminology to replace each instance of "root cause". Thanks for the suggestion @arcatan!
Replying to @_pkill @norootcause
I feel like it would help to have some established terminology for the things on Alex's list so we wouldn't need to talk about "root cause". Or maybe the terminology exists and I just don't know about it?
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Replying to @norootcause

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It’s not a Cadillac Miller-Meteor hearse but i’ll let it slide
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Replying to @bagder

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Trying out Meta’s new metaverse console but I’m still experiencing universe. Need to do more troubleshooting.
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Replying to @ctoddkicker1
Yeah that wasn’t on display but this was
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Check your unsafe attitudes at the gate
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My favorite part of visiting a Spirit Halloween is trying to guess which defunct retail space I’m in
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Tag yourself in this photo. I’m 7:00 h/t @kenjilopezalt
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I mean… they were killing it in the 80s. A friend spotted this in the movie Gleaming the Cube (1989)
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Replying to @TimMedin
A few of my favorites
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