Founder & CEO at @customerio. Automation enthusiast.

PDX, #remote
Releasing a plugin to unblock buying on Amazon called “metamusecil”
1
1
365
It’s been 20 something years since I switched to a Mac. There’s something so fun and freeing about asking an LLM to change something on your computer when it doesn’t work the way you want. It’s great already with some rough edges. I’m betting on pace of progress.
4
20
1,157
The goal is to accelerate this loop: 🧠 Identify customer need ➡️ 🚢 Ship something useful ➡️ 📋 Get feedback ➡️ 🧠 Identify customer need ➡️ 🚢 Ship something useful ➡️ 📋 Get feedback ➡️ ...
1
13
810
This is the CEO version of the Lack Rack.
Our house in Toronto had this fancy glassed wine cellar, but we are not big wine drinkers. Anyways, it had good climate control so here is my rack cellar.
1
519
Can’t wait for someone at @Docusign to ask Astra to optimize whatever is happening before and after you sign.
1
2
568
Do any of you not use tailscale? What would be helpful to understand about it? I love this tech.
That’s the problem with Tailscale, nobody ever talks about us. Best kept secret. Why are you all keeping your friends in the dark like this
2
3
873
Ok... but until the AI kills us all, we need federal regulation NOW that requires all restaurants that do take out to state whether or not the dish comes with rice or that you'll need to buy rice separately.
3
15
749
Omarchy peeps, what video conferencing software is working great for you with: * Screen sharing * High quality camera and audio feeds * Automatic speaker diarization and transcription To get @Zoom's speaker transcription, you need to use workspaces, not the default web view. If you do that, you need to add a bunch of Hyprland window rules or else windows are bouncing all over when you do screen sharing (which sometimes is flakey). Based on my research, Google Meet seems like a pretty decent alternative. What are you using?
3
4
549
I've vibe-coded a lot of apps from a blank slate, and what I've started to do recently, which has improved quality a lot, is: 1. Have my set of rules for what good apps look like (eg MCP and CLI access by default). I have a lot of personal apps that I built, and they can all talk to each other when they follow the first set of rules. They know how to deploy, and I can one-shot things. 2. Have something like Paper or Claude Code to have a separate pass around design. This is not what I expected. I have found that it's easier to iterate on bigger picture ideas when you can see all the different screens and states in front of you, rather than it being the production app.
4
1
12
1,219
Oops. Claude design not code.
112
One of my favorite uses of Astra has been optimization. For this android app in the panel on my desk: Memory: 195mb -> 59mb APK size: 57mb -> 2.8mb It also optimized the speed of the ui and all the buttons and sliders. My latest add is the button to turn off pi-holes.
1
5
495
I was in college in upstate New York. My friend, who was in flight school in Florida, not knowing where in New York I was, called to see if I was ok and woke me up. I had a giant CRT projector in the living room and put on the news and saw this on the big screen. Horrible.
The North Tower of the World Trade Center collapses. The Marriot Hotel, a separate building located at the base of the tower, is also destroyed. A 40-story portion of the building stands for several seconds after the collapse, then falls. Perhaps 20,000 people are dead.
2
639
There’s something about how teams work that this kind of thing happens often and the project they are on needs external intervention to get back on track. Is there a counter example out there?
Yep. Except: 1. This was about important internal tools. The team was stuck in some architecture nightmare of their own doing (writing it in rails but headless, with graphql api, and a SPA react app, constantly needing frontend engineers for changes). I call this kind of thing 'cosplaying an enterprise production app'. All that complexity was in the way and using straight rails was perfect in that case. 2. I make calls like this all the time. Usually someone on the team asks me to. They see what needs to happen but don’t want to be the bad guy. I’m happy to just make the call if I agree with the premise. Saves enormous amounts of meetings and change management etc. Sometimes this is jokingly referred to as Founder-mode-as-a-service here. 3. For ten years I’ve also run an internal podcast called Context, where I revisit decisions like these and explain the reasoning so everyone can learn from them. This is helpful to give people all the variables that were considered and why this was the choice made given the information available at the time. I want to teach how to make such decisions effectively without needing me. Sunk cost fallacy is a problem. 4. Any notions that Shopify is succcessful despite of me doing this, instead of because of it, will have a hard time making their argument come together I think 😄 the part of 'two weeks later tobi learns about...' is nonsese and the pivot of that project up there happens one of the more successful examples of interventions. But getting the company to work effectively with great architecture and low technical debt baggage into the right direction is literally the job, so guilty as charged I suppose. But there are always cope stories floating around like this because they are more fun, than saying 'somehow we needed tobi to stop doing silly architecture astronautics'. I can totally see that.
2
4
1,380
Ok hear me out. When we go to work for @customerio in 2028, we all put on VR headsets and teleport to our virtual office There are avatars of our agents and giant dashboards of how everything is going. Work is just prompting agents to go off and do things for us. We hang out on bean bags and refine big ideas for the agents to go work on.
Astra is very good at 3D modeling, and I can't wait for all of you to experience it, for now here is a little walkthrough on how I built the demo house for our launch blog post. From a Blender scene to a Unreal Engine 5 walkable experience. 🧵
3
14
2,569
Didn't even get approval from finance. #foundermode
4
437
Loved the books and the show is pretty great too.
Silo's finale is on Friday, here is an interactive visualisation Silo 18. Try it here: 3dscenes.qualityf2p.workers.…
2
558
Yes, this is great. Im a fan. Need to dig in a little more but so far so awesome. getbb.app/
Bb is really, really good and ticks all of those boxes. It’s replaced terminal, Codex, and T3 for me entirely. github.com/get-bb/bb
3
4
1,848