The Shopify AI agent that actually acts.🚀👋 & replies in your brand voice. One simple flat price. No per ticket fees, resolution fees etc🙄
Lewes, Delaware
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- Followers 6
- Likes 33
We're live on the Shopify App Store. Arbyn: Support & Sales Agent, an AI agent for your inbox and storefront, now installable on any store.
Most AI support tools answer questions. Arbyn acts on them: checks live order status, processes refunds and returns, applies discounts etc.
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Setting Up Gift Card and Store Credit Lookups in Arbyn
Learn how to configure Arbyn's autonomous gift card and store credit balance lookup to eliminate a common, repetitive support task and free up...
arbyn.app/blog/setting-up-gi…
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Return Rate Benchmarks by Shopify Product Category
A 30% return rate is a disaster for one Shopify store and a sign of health for another, it all depends on what you sell.
arbyn.app/blog/return-rate-b…
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Payment-Pending Orders on Shopify: What to Tell a Worried Customer
When a Shopify order is stuck on "payment pending," customer anxiety spikes. Here’s the framework for turning a...
arbyn.app/blog/payment-pendi…
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Is Free Returns Worth It for a Small Shopify Store?
The math behind free returns is more complicated than a simple conversion lift; it involves hard costs, customer loyalty, and strategic policies...
arbyn.app/blog/is-free-retur…
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The Shopify Exchange Playbook: Turning a Return Into a Different Order
Turn costly refund requests into revenue-retaining exchanges with a playbook that rebuilds your post-purchase...
arbyn.app/blog/the-shopify-e…
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Shopify App Store Policy Changes in 2026: What AI Support Apps Must Now Disclose
As of 2026, new Shopify and EU rules mandate that AI support apps disclose data usage and autonomous...
arbyn.app/blog/shopify-app-s…
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Free Shopify Support Apps Compared: What "Free" Actually Includes in 2026
That "free" Shopify support app on your store probably has hidden costs; here’s a breakdown of the...
arbyn.app/blog/free-shopify-…
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Return Visitor Retargeting Inside Chat: A Shopify CRO Tactic Most Stores Skip
Most Shopify stores see high traffic from returning visitors but fail to convert them. A...
arbyn.app/blog/return-visito…
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We'll keep getting better
arbyn.app
Shipped some adjustments for the @arbynApp widget for your shopify store!
》 Scroll aware
》 Smoother
》 Center widget
》 Dark mode!
More: working on making the live chat setup even simpler this week and a smoother customizer. Fewer steps between install and “it’s actually handling conversations.
Install @arbynApp for Shopify
apps.shopify.com/arbyn
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8 Best Zendesk Alternatives for Shopify Stores in 2026
Zendesk was built for a different era of the web, and its price and complexity reflect that; for most Shopify stores, these eight alternatives...
arbyn.app/blog/8-best-zendes…
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Your Knowledge score now counts what Arbyn actually knows about your customers
The customer profile part of your Knowledge score was only counting an older...
arbyn.app/changelog#your-kno…
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Shopify's Spring '26 Returns Update: How an AI Agent Manages the New Workflow
Shopify's Spring '26 Editions introduced a more complex returns workflow; here's how an AI agent can...
arbyn.app/blog/shopify-s-spr…
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A CRO Checklist for Shopify Live Chat: 9 Things to Check Before You Blame Traffic
If your live chat isn't lifting sales, the problem might not be your traffic, it might be your...
arbyn.app/blog/a-cro-checkli…
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Translate now tells you what it will translate into
The Translate button in the reply box named no language, so you had to click it to find out what you would get. It now names the...
arbyn.app/changelog#translat…
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Glossary: RMA, Restocking Fee, Store Credit and 12 Other Shopify Returns Terms Explained
The language of returns, from RMA and restocking fees to reverse logistics, is dense and...
arbyn.app/blog/glossary-rma-…
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Best Kustomer Alternatives for Shopify Support Teams
Kustomer's per-seat pricing and high entry cost don't fit most Shopify stores. Here are the alternatives that offer better value.
arbyn.app/blog/best-kustomer…
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Arbyn now writes to you in your own language
Every email Arbyn sends you now follows the language you chose inside the app. If you set Arbyn to Portuguese, your welcome letter, your alerts...
arbyn.app/changelog#arbyn-no…
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Exit-Intent Chat vs Exit-Intent Popups on Shopify: What Actually Recovers a Sale
When a shopper is about to leave your Shopify store, you have one last chance: do you show them a...
arbyn.app/blog/exit-intent-c…
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Flat pricing always on Arbyn. You know your costs up-front and avoid surprises
arbyn.app
AI CX tools per-ticket pricing is a tax on your own growth, the better your store does, the more you pay especially if you run ao Shopify store.
That model never made sense to me.
Which is why @arbynApp is flat-pricing based
apps.shopify.com/arbyn
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hah we just listed arbyn.app on outliked, the leaderboard where you participate by posting and win based on likes.
every like on this tweet pushes it closer to #1.
do your thing 💗
outlike.lol/?via=arbyn.app
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