Automatic connects your car to the cloud to keep you safe and help you drive smarter. For support, please visit help.automatic.com
San Francisco Bay Area
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Like many other companies, COVID-19 has adversely impacted our business. With so much uncertainty ahead, we have made the difficult decision to shut down Automatic, discontinuing our service for customers on May 28, 2020. Please find details here: automatic.com/CUSTOMERFAQ
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Hi Jim, you will receive an email within the next 3 weeks advising if your rebate was approved and when you can expect to receive it.
any chance you could open the tech up so we can "hack" these devices and do something with them ourselves?
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If you have a device, we ask that you please discard your adapter by following standard electronic recycling procedures.
I know you have questions, please see the detailed Customer FAQs: automatic.com/customerfaq
Please let me know if you need anything else.
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Hi Morten,
Thanks for your interest and Automatic has made the decision not to open source the apps.
For more information, please see the detailed Customer FAQs: automatic.com/customerfaq
Please let me know if you need anything else.
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@automatic What's the format of the "Path" column in the exported CSV file? (We loved your product. Thanks for a good run.)
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@automatic So sad that Automatic Pro service and support is shutting down. Any advice on how to export Fillups history data from the app? Thx
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@automatic will you be open sourcing any of your apis or mobile apps? The adapter and service is fantastic and I understand under these times it’s hard. Wish there was a way to extend the platform.
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@automatic Where do I find my adapter ID (for the rebate request form)? I can’t find the answer in your FAQ.
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@automatic I tried to switch my adapter from one car to another, following this article (help.automatic.com/hc/en-us/…) and it never added the car.
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Just got email from @automatic urging me to upgrade to a product I already own. They even say in the email they know I own it.
Maybe a new generation of the same product? I can't tell. No explanation given, no stated benefits to "upgrading".
They "miss me" though 🤮
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Hey @Clarko! This email was to simply notify any of our past Automatic Pro users, or those users who haven’t used the service in a while, that we recently released a new generation of our product - the Connected Car Assistant. Check it out at automatic.com!
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Hey @giovanni, for any questions regarding our Privacy Policy, please contact our Customer Experience team at support@automatic.com. They’ll be able to walk you through any questions you may have. Thanks!
@automatic Can you please explain what recently changed in your privacy policy? Did you always have Terms that allowed sale of info to advertisers?
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Automatic retweeted
Your car might be smart, but you can't read its mind. This is where @automatic comes in. Find out what your car isn't telling you. bit.ly/340qXZR #smartcar #review #FridayThoughts
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Huge thanks to @stevetv and @GreatDayDeborah for showcasing Automatic at @GreatDayHouston @KHOU!
Learn how to transform your car into a smart car in minutes,
right from your driveway. khou.com/article/entertainme…
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To our valued customers: you may have received an email regarding discontinuation of your service on 8/31. To clarify, this pertains ONLY to our Automatic Classic app. If you are currently an active Automatic Pro, Lite or CCA user, your service will not be affected. (1/2)
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Now that the IFTTT connection and app link has effectively been severed for 1 week: are there any updates for your Canadian fans? Anything on the horizon? <3
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