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Horrible telephone experience calling @UnionStationNsh to cancel reservation. Endless AI to avoid connecting me to a human rep. 10 minute hold. Offshore call center, poor English, noisy background. Made me feel like @MarriottBonvoy doesn't value my time to save their money.
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I tried to do it myself online, but neither the website not the app would allow me to do it. Of course, the AI recommended doing it by website or app. Discourages me from patronizing @MarriottBonvoy hotels.
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The incessant challenges on the @AlaskaAir website to do simple things like a search for flights to purchase or check flight status are making the website unusable. Are they trying to push customers to other airlines or OTAs?
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Why is @SoundTransit the only agency that doesn't report alerts on X?
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The @WellcarePlans member website experience is absolutely awful. It's hard to believe that any executive has ever used it. I guess they rather pay for members to call them than to invest in user experience so members serve themselves.
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Putting #tariff on Canada and Mexico is insane. If the tariffs remain they will damage the economy. If they are a negotiating tactic, relationship damage exceeds any tactical gain. Trump is destroying his credibility and that of the USA for nothing. @MarkYusko
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Hey @FedEx are you interested to know if your website shows a DropBox which has been removed and no longer exists? How do I report that? @FedExHelp
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Apparently @FedEx doesn't care, no response from @FedExHelp either.
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Hey @Xfinity your billing website is crap. Aside from having to log in a second time like 2 screens after logging in, it completely hangs when trying to edit my information. It's clear that you don't bother to do any testing or quality on the user experience. @XfinitySupport
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Sounds like @BobFergusonAG @AGOWA tried to shakedown @SaversVVillage and when it became nuanced, refused to compromise. Trying to whitewash it by saying it won't cost taxpayers, except they are spending reserve funds that belong to the taxpayers apnews.com/article/thrift-st…
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Carl Stork🇺🇦🇹🇼 retweeted
The silence from Harvard’s leadership, so far, coupled with a vocal and widely reported student groups' statement blaming Israel solely, has allowed Harvard to appear at best neutral towards acts of terror against the Jewish state of Israel.
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Carl Stork🇺🇦🇹🇼 retweeted
In nearly 50 years of @Harvard affiliation, I have never been as disillusioned and alienated as I am today.
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Why is @Reddit still censoring and quarantining discussion about #Ivermectin?
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The #EmergencyAlertSystem test was annoying. Like what did it prove? No one is tracking whether the phones went off but everyone got interrupted.
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I've encountered wrong answers and topics that @Microsoft @bing Chat won't address. Microsoft is non-transparent about what is going on.
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Carl Stork🇺🇦🇹🇼 retweeted
These community members are telling us something we really need to hear - I will continue working with colleagues on the ST board to get answers to the questions about how we can best serve the CID with light rail.
Big turnout for 4th today at the @SoundTransit board meeting.
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