A lot of founders like to say design doesn't matter
If the product works, customers will come. And to an extent, they're right. Function comes first
But past that point, when you want people to trust you, design is one of the cheapest ways to get there
You could run all the ads in the world. But if your ad and landing page looks different, people will trust you less
The person clicks on your ad expecting your site to look similar but, lands on something that feels different
That tiny bit of doubt is where conversions drop subconsciously. But you paid for that click anyway
A solid brand identity fixes this. It makes your ad, your site, and everything else feel like the same place
So the trust you build in one spot carries into the next, instead of resetting every time.
That's the real value of design, it makes your company look good and be consistent across all touchpoints to build trust
Most founders know this, but they pretend it does not matter lol