six months live. and Dolafy is skyrocketing.
1) over 200 clients live. onboarding 5 new businesses per day (from ~10 daily leads).
we haven't really nailed any distribution channel, and counterintuitively, signups keep happening non-stop
it really feels like a snowball effect. we started onboarding a few friends' businesses, they recommended others, and so on...
onboarding is still the slowest part of the process, but we are fighting really hard to make it as smooth as possible
how? with our AI agents and a whole new level of never-seen-before automation
2) Mark
when a customer onboards Dolafy, we now have 2 fantastic AI agents doing a really cool job for them
first Mark, our compliance agent, he starts screening clients as soon as they submit their docs
Mark reads everything and tries to understand whatever the customer uploaded/typed
(it takes around 15 minutes to check a business, from identifying if it really exists, if numbers make sense, to searching for adverse media related to the business and its owners - it's AMAZING to watch)
if not satisfied, Mark will request more docs/answers right away for the customers
when new docs are uploaded, it goes straight back to Mark, which will analyze them again
(Mark is ready to deal with hundreds of customers at the same time)
this is a really simplified explanation of his job, but there's a really complex compliance setup happening in the background, fully AI-driven and in-house built by myself
if any red flags are found, Mark opens a case for a human to analyze (hello!)
or if all good, with our approval, he sends the case to Helly, our onboard agent, and she'll take it from there
3) Helly
she decides what's the best bank for our client, depending on numerous factors like niche, incorporation country (and state, if in the US), etc
Crossriver Bank? JP Morgan? HSBC? Citi? Erebor? Banking Circle? Helly knows what's best for each client, and will open a virtual bank account there
partner bank asked for more docs? no problem, Helly will contact the customer right away and ask
after approved, she'll inform the client so they can finally start moving money crossborder
but the automation doesn't stop there. client needs to send/receive money from a different country?
they just click one button at our dashboard and Helly will get them a virtual account in that specific currency (EUR, AED, GBP, BRL, etc)
4) other robots
- Harmony: managing our marketing, editing landing pages, ads campaigns, email funnels, all through Slack
- Burd: news guy, he keeps us informed about everything that happens to any partners we use (for security, new products, etc)
- Casey: tracks our to-dos, if we miss any important task, she'll follow up with us next morning to make sure we don't miss it
- Dylan: our finance agent, not yet implemented, but he'll be in charge of invoices, expenses, revenue, etc
- Natalie: she's able to read and answer emails, interact on the live chat, and other support stuff
(she's not active yet, as we still like to talk directly to our customers at this stage)
5) ... and 2 humans
myself and my partner are the only not-so-AI managing Dolafy, a bootstrapped neobank
even though we are profitable and could hire someone, there's really no need right now
all tasks are being handled really really well by our team of agents, and whenever we see a task being repeated too often, we just automate it
2 persons will always be there, managing the 7 agents we have in place, and doing whatever tasks are still not replaceable by robots
(after all, fintech is a strictly regulated industry, and we still need to follow a bunch of AML rules)
but in my opinion, this is a huge shift on how businesses can be managed in 2026 - the true potential of AI at work
pretty cool right?
so yeah... stay tuned for more news about the first AI-first fintech ever built on planet earth!
PS: we now have a really cool office in Floripa! let us know if you are around and need an international bank you can trust for your business
5 months building the most popular fintech on X
(at least for a few days)
1) controversy got us views, popularity, and better deals. who would’ve thought…
our recent Cards issue with Rain got a lot of exposure within the whole fintech community
companies shared my screenshot internally on their Slack, and many approached us offering “better” deals
we had probably over 30 calls just because of that tweet, most unrelated to Cards, but still very useful, like other founders (and VC’s) curious to know more about us
i’ve built automated stuff my whole life just so i don’t have to take calls, but now with Dolafy, each meeting can actually bring us cool insights and connections, so i ended up changing my mindset - after decades
talking about meetings, i was really impressed by the hustling spirit from stripe OR privy OR bridge (i don’t even know the difference anymore)
we were contacted by 6 of their employees offering to help us (not cold msgs, but genuine approaches from non-sales people)
if one day we have to hire humans at Dolafy, i will guide them from day 1 to spend at least a few hours a day on X - this is a gold mine for good-quality clients
(i just promoted Dolafy to good client i guess)
anyway, the incident was very helpful for us (and hopefully helped Rain internally as well)
i will call this mess: the mushroom strategy. you shitpost in public and beautiful mushrooms will arise from it
2) we decided to apply for FinCEN’s Money Services Business (MSB) registration
it should help us onboard our clients faster (so we can do our own KYB, which i’m really excited about) and also become a more legit neobank
but the process is boring AF. creating PDFs is already a pain in the ass, now imagine creating long PDFs for the government?
it’s the first time we’ve gotten slow at a process - and it’s partly our own fault coz we decided to do it ourselves instead of hiring a firm
but tbh, i really think it’s important we do it so we can learn how the process works
if you just pay someone, how can you deeply understand how the rules work? and that’s basically what a fintech is: a legal/license game.
3) our own numbers are becoming chaotic
we focus full time on improving our clients’ experience - and it’s clearly working: they are bringing more volume and recommending to other companies
but at the same time, we are losing a little bit of control over our own numbers
this happens because we keep adding new rails all the time (really fast), and sometimes we miss configuring the fees properly
for example: client wants checkout in PIX? we add it. client wants to pay employees in Thailand? we add it. client wants to receive USDT via Tron? we add it. client wants to buy Bitcoin with their balance? we add it.
now good luck reconciling all that while doing customer support, taking calls, reading contracts, and most importantly, making sure our system is super safe
so we just end up prioritizing the client experience instead of our own profitability, which is fine in the beginning IMO. we are still profitable anyway
(actually, i might need to double check on that)
4) it’s time to play a bigger game: investments
most of our clients came from Wise and Payoneer, as they had bad experiences with having their money held hostage for months (which we are fully against)
and Dolafy is working marvelously for international banking and card payments - we are moving millions per month for our clients without issues
and as we are gaining their trust, i think it’s time to offer them something else: a way to invest their Dolafy balance
if we are disrupting broken digital banks, why not also go after legacy brokerage firms?
as a business owner, i know how terrible the onboarding and support experience is at IBKR-style websites, and i think we can do much better than that
so my goal for this month is to make it easy for our clients to grow their money using reliable and modern stablecoin chains
(i probably should start using different words here, but we don’t really have a lawyer to tell us what to do, so i’ll just stick to being myself)
and that's it
now if you excuse me, i need to:
understand why Meta is taking longer than 48hs to settle card payments, figure out how to get FAST Payments in Turkey, implement SWIFT payments to South Korea, fix an error when exporting CSV statements, check the email copy of our KYB-approved flow for US orgs, teach DOLA how to identify bugs from Axiom logs, calculate payout fees for AED banks, ask our partner why GBP accounts are taking so long to open, prepare Redis to process checkout payments in volume, create the invoice billing product, identify the user’s timezone to stop sending emails late at night… and probably 30 more tasks to finish today
anyway, thx for following my journey of building a neobank fintech in public
(fully AI-driven, with 2 humans and no external capital)
cheers