We just shipped the biggest voice upgrade in echowin's history. 🎉
Meet Orchestra V5 — a completely new voice-to-voice engine for AI agents.
Until now, voice AI worked in three separate steps: speech → text → thinking → text → speech. Orchestra V5 collapses all of that into one. One engine that hears, understands, and talks back.
Here's what that means for your callers:
🧠 One unified engine — no more bouncing between separate systems. Your agent listens, thinks, and responds in a single step.
⚡ No more awkward pauses — responses come back faster with natural pacing. Every call feels like talking to a real person.
🎭 Emotional intelligence — your agent now hears the actual voice, not just words. It picks up on tone, emotion, and intent. A frustrated caller gets empathy. A happy one gets matched enthusiasm.
🇳🇵Expanded multilingual support — your agent can now speak fluently in over 70 different languages and switch between them on the fly. Even rare languages like Nepali are supported.
The best part? Every echowin account gets Orchestra V5 starting today — no extra cost, no plan upgrade needed.
We've also shipped new voices built specifically for this engine, improved our knowledge and webpage engines for better accuracy, and rolled out major UI improvements across the platform.
Already on echowin? Head to Portal → Agent → Settings and switch to the Omega speech engine.