ALT Logos of 'RTS' with a stylized road design, and 'United Way' featuring a hand supporting a person within a circle. The text above reads "United Way Campaign.

ALT A smiling RTS Bus Operator in a green uniform and cap is standing with arms crossed next to an open bus door. The bus features a wheelchair accessibility sign.

ALT The image is an RTS announcement stating service will run on a normal schedule on October 12, which is Indigenous Peoples Day and Columbus Day. There is a calendar graphic showing October 12.

ALT A green image with the RTS logo in the corner. Text above reads "Happy Customer Service Appreciation Week!" Below, a speech bubble contains a testimonial praising an RTS Customer Service Representative with text that reads: “The RTS Customer Service Representative I spoke with was personable, pleasant, and helpful. He provided the information I needed and took good care of me during the call. I really appreciate his great customer service.”

ALT A green graphic with the text "Happy Customer Service Appreciation Week!" at the top. Below, a speech bubble reads: "I lost my phone, and the Customer Service Representative took the time out of her busy day to help me look for it. I appreciate her help so much!" The RTS logo is in the upper left corner.

ALT Green graphic celebrating Happy Customer Service Appreciation Week from RTS. Features a speech bubble with a positive testimonial about a coworker's attitude and support skills that reads: “My coworker has a positive attitude, even with difficult customers. She goes above and beyond to assist them, is approachable, and readily answers questions, making learning easy with her support.”

ALT Image with a green background and white text bubble containing a message praising customer service representative for their patience and impact. With text that reads: “Your patience with customers is remarkable. You consistently provide answers with grace and composure. Your tone never wavers, and you tirelessly translate for our Spanish-speaking customers, ensuring they understand. You make a daily impact on our community and keep the Customer Service team running smoothly. I truly appreciate you.”The top left corner displays an RTS logo. The image is titled "Happy Customer Service Appreciation Week!

ALT A vibrant autumn scene shows a blue and green RTS bus traveling on a winding road through Letchworth State Park, surrounded by colorful fall foliage. The sky is partly cloudy, and a few people are seen walking nearby. An orange banner above the image reads: "Enjoy Leaf Peeping at Letchworth State Park!

ALT RTS Buses on the road with head signs that read "Welcome aboard". There is white text on the graphic on a blue background that reads: "World Car Free Day!" The image features blue and green RTS Connect buses and nearby flowers, with a sign displaying "Tuesday, September 22." An RTS logo is in the corner.

ALT The image announces that RTS has received the Greater Rochester Chamber of Commerce Culture of Belonging Excellence Award. It includes a trophy icon surrounded by laurels on a blue background. Logos of RTS and Greater Rochester Chamber are displayed at the bottom.

ALT A group of six RTS Representatives standing together in front of a backdrop displaying the "Greater Rochester Chamber" logo. Two individuals in the center are holding an award and a plaque. They are all smiling.

ALT Plaque with text: "INCLUSIVE LEADERSHIP AWARD 2026 FINALIST Regional Transit Service (RTS) Presented by Greater Rochester Chamber." The background is a colorful gradient.

ALT This image shows a decorative glass award on a table. The award has a teardrop shape with blue, green, and black swirls. The base has a plaque that reads: "Greater Rochester Chamber, 2026 Inclusive Leadership Awards, A Culture of Belonging, Regional Transit Service." People are blurred in the background.

ALT A festive design with floral and leaf patterns celebrating Hispanic Heritage Month, dated Sept. 15 - Oct. 15. The RTS logo is in the upper right corner against a yellow background.

ALT Two RTS representatives are standing behind a table covered with a blue tablecloth that reads "RTS Regional Transit Service." The table displays various promotional items, including small gadgets and brochures. There are windows in the background, as well as on an orange flag held by the individual on the left.

ALT A group of four people stands behind a table covered with a blue "RTS Regional Transit Service" tablecloth. The table displays various brochures, promotional items, and a QR code. They are indoors, with a brick wall and window in the background.

ALT A busy Student Orientation event with several people walking through a large room. The SUNY Geneseo logo is visible on one attendee's attire. Tables display pamphlets, small items, and promotional materials.

ALT An RTS Bus Operator in the driver seat of an RTS Access bus smiling.

ALT Image showing a blue background with text stating, "New schedules are now in effect!" Two bullet points below read: "New schedules in effect" and "Sunday/Holiday schedule in observance of Labor Day." Bottom text provides a website, myRTS.com, and phone number, 585-288-1700, for questions.

ALT RTS Connect bus in Downtown Rochester, passing by the I love ROC sign. Tall building are in the bacckground.

ALT RTS Connect bus in Downtown Rochester. there are building and cars passing by.

ALT Image showing text about Labor Day bus schedule with an RTS logo and an American flag. The message indicates that RTS will operate on a Sunday/Holiday schedule on Monday, 9/7.

ALT A green, white, and blue RTS On Demand van is parked on a road. Lush green trees and grass form a scenic background.

ALT RTS Connect bus turning left on a Rochester city street. There are flower s and buildings in the background a sunny day.

ALT A green and blue "RTS On Demand" van is parked on a residential street surrounded by lush greenery. The vehicle features a white roof and is branded with "RTS On Demand" logos.

ALT RTS Enjoy the Ride Customer Open House at the RTS Transit Center. A variety of posters with RTS information are up one of the reads: Welcome to the Customer Open House. Ask questions and learn about RTS news. A customer is pointing at a different poster on the right.

ALT Customer & RTS Representative at an Enjoy the Ride Customer Open House at the RTS Transit Center.

ALT The schedule rack at the RTS Transit Center filled with all the paper schedules.