in our findings, direct line to call a specialist palliative care nurse for support and advice was very important to informal carers at home at end of life- they often had existing relationships, so continuity, and experience, time. and skills to give advice, signpost, or visit.
Additional comments on this thoughtful conversation.🧵
1. Despatch of a paramedic crew doesn't always come from 999 call. 111 calls can be escalated/trigger an emergency response.
Caller may want clinician advice, fully aware of anticipated dying & DNACPR decision.
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