Bitget will begin resuming withdrawals in orderly phases following the security incident on Sep 24. Thank you all for your patience. Please understand that due to the different nature of this incident (which involves multiple blockchains and multiple cryptocurrencies), we are taking a different approach from how Bybit handled similar incidents last year in order to reduce risks.
The withdrawal resumption schedule is: UTC 8am at Monday-BTC, Tuesday-ETH, Wed-USDT, Fri-everything else.
I'm also going to host a live AMA at 07:30 UTC (30 mins before withdrawals resume) on Sep 28 to discuss the incident, withdrawal restoration and next steps, and to address questions from the community. I expect this live AMA to be at least 2 hrs so we can face this together, in real time. I also believe we can turn this crisis into an opportunity, and to show you that your trust in Bitget is well placed.
Bitget will begin resuming withdrawals in orderly phases following the security incident identified on September 24.
The vulnerability involved in the incident has been identified and remediated.
Bitget's security and technical teams have since been conducting additional validation and security checks across the withdrawal infrastructure, while independent cybersecurity experts Mandiant and SlowMist continue to support the investigation.
The temporary withdrawal pause remains a security measure and is not related to the availability of user assets. User account balances remain unaffected, and Bitget's Protection Fund covers the financial impact of this platform-wide incident.
Withdrawals will resume in an orderly manner once these security checks are completed.
The current withdrawal resumption schedule is as follows:
> Sep 28, 8:00 (UTC): BTC (Bitcoin Network)
> Sep 29, 8:00 (UTC): ETH (Ethereum, BSC, Arbitrum, Base, Optimism)
> Sep 30, 8:00 (UTC): USDT (Ethereum, BSC, Solana, Tron)
> Oct 2, 8:00 (UTC): Other Tokens / Fiat / P2P
Our objective is to restore withdrawal services across all supported assets and networks as quickly and safely as possible.
The incident remains contained, and no further unauthorized transfers are possible. User funds are unaffected throughout this process. Trading and deposits continue to operate.
Users do not need to take any action ahead of the rollout. Withdrawal availability will be reflected directly on the Bitget platform, and users are advised to follow Bitget's official channels for updates.