👀 AskJack now has onboarding flows. I'm giving @getuserflow a shot. I've used user flow software before, from a big company that charges a lot of $$$. It sucked, amazingly bad. I won't name them. But wow. UserFlow on the other hand. Wow, what a great tool to build flows. (Though I'm writing a dev.to blog post right now on how to use it with Nextjs 14 and the App Router to save others a headache).

Yesterday, we launched the pilot of a GPT-4 powered Support Assistant in @Ordoro , using @getuserflow 🚀 It’s trained on our support articles. Based on my early testing, the LLM output is close, but not 100% every time. But if it can lead users to the right support article, that’s a win for now because our support articles are detailed and up to date. Honestly, I’m also slightly nervous about how this will go. We’re known for our 5-star support, and I don’t want this tool to lower that reputation. It’s not an alternative to the human-support we offer; it's just another channel. 😅 Let's see how it goes.

#FeatureFriday! We now allow for exporting sessions with all user attributes and you can connect your authenticated Zendesk knowledge base directly with the Resource center knowledge base search. loom.com/share/9508966cef944…

Now you can build a Userflow Resource Center, that can search in an authenticated (behind login) @Zendesk knowledge base. See more on the link userflow.com/blog/zendesk-kn…

We are happy to announce that we just released a new song for our upcoming album suno.com/song/35fbe691-8d52-… Kudos to @suno_ai_ for helping us out

Feature Update: You can now export flow, checklist, banner, and launcher analytics sessions with all user attributes. This makes it easier to do fast analysis userflow.com/blog/export-ses…

I am excited to share my very first Linkedin Learning course on "Engineering Product-led Growth" The link below gives 24 hr free access. Hope you will enjoy it. #PLG #SaaS linkedin.com/learning/engine…

Happy #FeatureFriday. We launched a new feature this week that allows your customers to easier to connect with Human support if the AI assistant is not giving the right answer. #PLG #AI #Support loom.com/share/620c532a7c354…

AI Assistant update: We made it possible for customers to add a “Contact human support” to the AI assistant, making it easier for users to switch if they are not getting the desired answer userflow.com/blog/contact-hu… #AI #PLG #SaaS

Happy #FeatureFriday. This week we announced that we are joining forces with @getbeamer. So we are dedicating this feature friday to one of the things you can already do if you are a customer of both tools today. Check it out #PLG #SaaS loom.com/share/e2386d7e6a554…

We have some very exciting news. As announced in a press release today, Userflow has joined forces with @getbeamer to create an all-in-one growth toolkit. More details in the blog post userflow.com/blog/userflow-j… #PLG #SaaS

You can now connect Userflow to your Intercom account, and let Userflow read your @intercom Knowledge Base articles.

We just launched CSAT ratings for the AI assistant. Check it out loom.com/share/ea18aa4cd6f94… #PLG #AI #Support

Is bigger always better for startups? @esbenfj of @getuserflow says think again. He pushes for lean thinking over big teams and early funding. Discover more about smart startup strategies by clicking the link . #product #marketing #innovation #startup #generativeai #AI

As the year is coming to an end we wanted to give an overview of some of the cool things we launched in 2023. Below is an overview of 10 of the larger features we launched. linkedin.com/feed/update/urn…

Always great to see happy customers

Happy #FeatureFriday. This week we launched the capability to test auto-start conditions with preview. Check it out loom.com/share/7a6a120f617a4…

Bootstrapping, like all forms of strategy, is about being cognizant of your tradeoffs. This interview provides an inside look at the tradeoffs that @getuserflow made as the company bootstrapped its way to $4 million in ARR with just 3 employees. The company has been extremely thoughtful about hiring, product decisions, and support, all informed by questions of financial outcomes and work/life balance. Taking inspiration from successful bootstrappers like @jasonfried of @37signals/Basecamp, Userflow rejected the typical venture-backed path. This discussion gives insights into Userflow's techniques for efficient development and scaling while maintaining work-life balance. By bootstrapping, the company has been able to stay nimble and make decisions based on customers' needs rather than chasing fundraising milestones. In this episode of Bootstrapped Legends, Esben Friis-Jensen shared the differences between his previous venture-backed company and Userflow's mentality. He also discussed the company's ambitions, which center on continuing to build a great product and business rather than pursuing an exit. For any software founder considering bootstrapping, this interview offers an inside look at how Userflow has made it work. Check it out here: tidemarkcap.com/post/bootstr…

New case study: How @DineroRegnskab provides 24/7 onboarding and support with in-app content and AI Assistant from Userflow userflow.com/customers/visma… #PLG #SaaS #AI

Check out our latest product demo video loom.com/share/bf1c64025c8f4… #PLG #Onboarding #SaaS