A customer asked me last month how other companies are rolling out AI agents. What's working, what it costs them, and where things stall after the pilot.
I answer some version of that question on calls most weeks. I've never written any of it down to share with others, so I'm restarting my Substack newsletter.
I started the original newsletter, The Hitchhiker's Guide to AI, a few weeks after ChatGPT launched, when everyone was still working out what generative AI was. It let me learn about the space as an outsider looking in. Writing about AI every week eventually led me to the conviction to found an AI startup, and the writing took a back seat. That was three years ago.
The newsletter is now back as The Operator's Guide to AI because I'm no longer an outsider looking in, and neither are you. We're all insiders, trying to build, deploy, and scale AI systems, and I want to share as much as I can about what we're learning along the way
@grepdotai.
But there are a million different AI publications, so why should you subscribe to mine?
1/ We've been deploying agents into production since 2023, worked with every generation of models, and made plenty of mistakes along the way. I'll be sharing a lot from first-hand experience, not only of deploying agents at large enterprises, but also of how we use AI internally too.
2/ We speak with large enterprises all the time about their AI transformation efforts: no one has really worked it out, and everyone is a lot earlier than you think. I'll be sharing what we're seeing on the ground.
3/ There's a lot of noise in the AI space, with new models launching every week, new capabilities being announced, and endless fundraising announcements. I want to cut through the noise and focus on what practically matters for folks deploying AI and agents at scale.
If that sounds interesting, you can subscribe below...
The first post on why agents fail in production goes out this week.