Email Marketing Professional, Automation Advocate, Speaker and Author ...to send or not to send? My favorite hobby is buying things just to track it!

Triangle NC
Waiting 45 minutes for an online order @ChipotleTweets and they announced they are still offer an hour behind. CS either disconnects or tells you to pound sand. 😑 #dobetter
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πŸ€” Do you take and wear conference t-shirts? Also, do you feel that Dela cheated by wearing his on the 2nd day? Make sure to check out episode 300 of the HMBT Podcast for some out of the box thinking about #emailmarketing. 🎧 Listen: loom.ly/M1UVuj4
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In the new year, it will be very tempting for you to "Thaw Out" your older email lists! πŸ₯Ά Before you do: 1/3
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1️⃣ Make sure to re-verify them using a tool like Kickbox 2️⃣ Only send to them if they have opted-in in the past 3️⃣ Re-introduce yourself since they may have forgotten who you are! 2/3
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I would say that you might want to simply discard any email addresses that are 1+ years old since the ROI and engagement for those folks may be low. They can always add themselves back to your list at a later point. Happy New Year's Eve Eve! πŸŽ‰ 3/3
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Sometimes it's a little things sometimes it's the quirky things that make you stand out as a brand. I recently had an interesting experience at Burger King that stood out, but not sure how cheesy it was? πŸ€ͺ
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We spend so much time guessing what our customers want… when we could just ask. πŸ’‘ 1/4
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πŸ‘‰ People want to be helpful, especially if they feel like they’re part of something. πŸ‘‰ You don’t need a massive incentive if the ask is clear, warm, and benefits them. πŸ‘‰ Progressive profiling (collecting little bits of data over time) beats clunky preference centers. 3/4
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Don’t overthink it. Sometimes the best way to learn about your audience is to send a friendly email and ask them one simple question and build from there Make sure to listen to the whole episode with Tricia! 4/4
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What do you think is the most popular gift item this year? πŸ€”
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People buy with Emotion and back it up with Logic. πŸ₯° 🧐 Make sure to play into that with your marketing. πŸ€‘
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