Modern Product Protection and Shipping Protection | Built for customers, not insurance companies.
San Francisco, CA
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- Following 58
- Followers 428
- Likes 411
When it comes to backing up our claim that most Extend claims are processed in 90 seconds or less, we’ve got receipts. Thanks, Christopher!
>> ow.ly/gwom50VHqSr
#shippingprotection #customerreview #happycustomer #Extend #peaceofmind
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Meow! Thanks, Debra!
>> ow.ly/MKJn50VHqlG
#productprotection #shippingprotection #extendedwarranty #customerreview #happycustomer #Extend #peaceofmind
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We’re in it for customers like Jose. Thank you!
>> ow.ly/Uhyg50VHqc4
#productprotection #shippingprotection #customerreview #happycustomer #extendedwarranty #Extend #peaceofmind
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Making the world a little less stressful, one claim at a time. Thanks, Holly!
>> ow.ly/noye50VHq59
#shippingprotection #porchpirate #customerreview #happycustomer #Extend #peaceofmind
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Glad we could help out! Thanks, Francisco!
>> ow.ly/iy7M50VHm8Q
#shippingprotection #customerreview #happycustomer #Extend #peaceofmind
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If your return process isn't easy to find or understand, your support team may be spending too much time helping customers navigate your policy.
ow.ly/zSrV50VHlLV
#returns #ecommercereturn #ecommercefraud #deliverydamage #shippingcosts #shipping #shippingprotection #Extend
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Modern solutions for modern customers — that’s our specialty. Thanks, Chris!
>> ow.ly/saIo50VHm2h
#productprotection #shippingprotection #customerreview #happycustomer #extendedwarranty #Extend #peaceofmind
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Across all industries, returns are costing merchants money. There you can make your returns more profitable with the tips in this article.
ow.ly/Q2AM50VHjYU
#returns #ecommercereturn #ecommercefraud #deliverydamage #shippingcosts #shipping #shippingprotection #Extend
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Surprises should be reserved for birthdays and anniversaries, not the customer experience. Thanks, Justin!
>> ow.ly/Q8i650VGEzs
#productprotection #shippingprotection #customerreview #happycustomer #extendedwarranty #Extend #peaceofmind
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Automation can help reduce the operational costs of manual retail fraud detection while improving the customer experience. Here’s how.
ow.ly/ewum50UV5F9
#ecommerce #fraud #ecommercefraud #ecommercerevenue #customeracquisition #Extend #postpurchase
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How can you spot clever return fraudsters and stop return fraud in its tracks (without pulling your hair out)?
extend.com/post/what-is-reta…
#retail #returnfraud #ecommerce #postpurchase #customerexperience #CSAT #Extend #productprotection #shippingprotection #retailshrink
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Handling all shipping issues internally can drain resources that could otherwise be devoted to more important tasks. Here's how to take control of your customer experience.
ow.ly/1Ggx50UUaRz
#shipping #fulfillment #customerexperience #shippingprotection #Extend
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Between chargebacks, shipping fees, and everything in between, the costs of manual fraud detection quickly add up. But how much does it actually cost merchants?
ow.ly/5Wf750UV5AK
#ecommerce #fraud #ecommercefraud #ecommercerevenue #customeracquisition #Extend #postpurchase
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We’re so excited to announce our newest merchant partnership with @MattressFirm, the nation’s largest mattress specialty retailer!
ow.ly/BXSp50V5AG8
#MattressFirm #Extend #mattressprotection #productprotection #pressrelease #mattress
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From supply chain disruptions to higher expectations regarding customer service, these are the shipping-related issues you need to tackle in order to grow your business.
ow.ly/HYVH50UUaPo
#shipping #fulfillment #customerexperience #shippingprotection #Extend
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From wardrobing to empty box fraud, bad actors are finding creative ways to commit return fraud and steal from merchants.
extend.com/post/what-is-reta…
#retail #returnfraud #ecommerce #postpurchase #customerexperience #CSAT #Extend #productprotection #shippingprotection #retailshrink
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It’s possible to maintain control over the customer experience — despite common shipping-related setbacks.
ow.ly/kLr450UUaJg
#shipping #fulfillment #customerexperience #shippingprotection #Extend
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How do you discourage return fraud without handicapping the post-purchase customer experience?
extend.com/post/what-is-reta…
#retail #returnfraud #ecommerce #postpurchase #customerexperience #CSAT #Extend #productprotection #shippingprotection #retailshrink
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Software selection, labor forecasting, continuing education — these are some of the most common (beatable) challenges for ecommerce and retail support leaders.
ow.ly/2Y5W50Ula0T
#customerservice #customersupport #CSAT #postpurchase #shippingprotection #productprotection
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Your most lasting customer connections often take root after purchase — like when a customer reaches out about a return or a stolen package. Here’s how to make sure those connections last.
ow.ly/YIf250Ul9w2
#customerservice #customersupport #CSAT #postpurchase #Extend
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