The official account for Hamilton Street Railway providing news & customer service. Monitored weekdays from 8:30am to 4:30pm.
Hamilton, Ontario
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Effective from 2:08 p.m. on Nov 5, 2026: Routes 1A King, 5A Delaware & 51 University are detouring in the McMaster University area until further notice.
For detour info, check your trip planning app or visit hamilton.ca/HSRalert. Thank you for your patience.
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HSR’s Annual Customer Survey deadline is now Nov 15! Share your feedback and help us improve transit.
Complete the survey for a chance to win 1 of 10 $100 PRESTO cards. Open to Ontario residents 18+. Entry optional. Rules at the link.
Survey closes Nov 15!
🔗 Link in bio
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Due to lane closures for Hamilton Road 2 Hope Marathon going northbound on Beach Blvd, Route 11 Parkdale will detour from Sunday, November 1, 2026 from 8:00a.m. to Sunday, November 1, 2026 at 4:00p.m.
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Hamilton Day is back tomorrow with a Halloween twist! 🎃
Hop on HSR to explore Hamilton’s neighbourhoods, catch live shows, and find spooky surprises. Support local and join the fun!
Plan your trip: hamilton.ca/hsr and visit hamiltonday.ca for more info.
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Congrats to Logan, our August 2026 Rate My Ride winner! 🎉 Logan wins a $50 PRESTO card.
Want to win next month? Share your feedback in the Rate My Ride Survey for a chance to win!
📝 Take the survey: hamilton.ca/HSRSurvey
#RateMyRide #HSR #PRESTO #HamiltonTransit
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Our real-time bus arrival information will not be available in third-party trip planning apps between 5 p.m. and 8 p.m. on Thursday, October 22, 2026 due to network maintenance. Trip planning services and fixed bus schedules will be available. We apologize for the inconvenience.
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RT @cityofhamilton: City systems are being restored following a power issue. All City facilities are open and operating and municipal servi…
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#HSRalert Oct 20. HSR real time trip information is currently off line due to internet outage. Schedules avail. in trip planning apps. Leave extra time for travel. Thank you for your patience.
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We want to hear from you! 🚌 Whether you ride HSR every day, once in a while or don't currently use transit, your feedback matters!
Take HSR's first Annual Customer Survey.
📅 Have your say by November 1, 2026.
🔗 engage.hamilton.ca/HSRAnnual…
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Skip the parking and ride the HSR Rockton World’s Fair Shuttle! 🚍
Direct service runs between Downtown Hamilton and the fairgrounds from Oct 10–12. Swipe for shuttle stops and departure times to plan your trip.
Full details: hamilton.ca/hsrshuttles
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✅ Service Update: Printed transfers are now available again for cash fares. Thank you for your patience while this issue was resolved.
🚨 SERVICE ALERT: Printed transfers are temporarily unavailable for cash fares due to a technical issue. Please use a PRESTO card or contactless payment (debit, Visa, Mastercard, Amex) to receive an electronic transfer. Thank you for your patience.
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Hamilton Street Railway retweeted
You're invited! HSR’s Annual Transit Accessibility Public Event is Oct 14, 6–7:30pm at Courtyard by Marriott, Lancaster Room A, 1224 Upper James St. Share feedback & help shape accessible transit. Watch live on the City of Hamilton’s YouTube (link in bio). #HSR #Hamont
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🚨 SERVICE ALERT: Printed transfers are temporarily unavailable for cash fares due to a technical issue. Please use a PRESTO card or contactless payment (debit, Visa, Mastercard, Amex) to receive an electronic transfer. Thank you for your patience.
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Heads up, Hamilton! 🚌✨ Thanksgiving Day is coming up on Monday October 12, 2026 and our buses will be running on a Sunday schedule. Our Customer Care will also be closed while we celebrate. Please plan your trips ahead using real-time transit apps.
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HSR Customer Service at the Hamilton GO Centre is temporarily offering limited in-person services due to emergency repair work.
Phone service remains available daily from 7:30 a.m. to 8 p.m. at 905-546-2489.
For more information about PRESTO on HSR, visit hamilton.ca/presto.
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HSR Customer Service at the Hamilton GO Centre is temporarily closing today, September 11, at 12 p.m. due to a burst pipe. An update will be provided Monday.
Phone service is available daily from 7:30 a.m. to 8 p.m. at 905-546-2489.
For PRESTO info, visit hamilton.ca/presto.
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Back-to-school season is here! New bus schedules take effect Sunday, September 6, 2026. Several routes have updated service to better serve you this fall. Check the latest updates and plan your trip at Hamilton.ca/HSRSchedules or your favourite app. Stay informed with Bus News.
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