@intercom PLEASE allow an endpoint to CREATE Campaigns and SEND them. Im shocked this doesnt today exist. You seem to have every other endpoint just not this one ( for some reason ) thanks

@eoghan @intercom how absurd is it that your own product doesn't have a help chat bot on the landing page or website? A man just wants to setup automated welcome messages without having to fight with the product please help lol

Doesn't show up in the Arc browser btw. It does in Safari when I tested right now. Shows up within my product and on my landing page in arc though so not a browser issue per se. Not sure whats going on. Might be worth looking into!

@intercom plz this new update on the app is disgusting, it lags a lot and takes time to load the old version was far better the only thing nice about this one is the changing the thyme color on the app. FIX YOUR SHIIT!!

Thanks for your fast response, I’ll be happy if there are positive changes on the app, maybe not doing too much will help because I can’t even work no more properly. THANKS ALOT ONCE AGAIN!!!

@intercom fin turned completely unusable after finishing Startup program just warning youall, it's not easy to configure they took a wrong turn somewhere with all the settings and upsells, definitely the UI should be more straightforward, it's AI after all!

@intercom please fix your mobile app. Not being able to see your entire message while typing is such a pain.

@intercom why can't i create a ticket in claude code with your connector?

Claude Cowork. I want to create a ticket myself.

@intercom has thé worst signin ux ever. If you do not switch that barely noticable tiny region select to the right region, it will tell you your credentials are wrong. At least give it some padding. its not even visible most of the time!

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can't lie, for a customer support SaaS, they have an absolute dogshit customer service lol

hello @intercom can someone help? i'm building an integration with Intercom OAuth and I have changed the domain, and been stuck at "Pending configuration" for like 20 days and counting, would really love to move this forward 👀

Dear @intercom please fix your shitty IOS app. Its unusable. The difference between web app and ios app is like using a different service all together.

Yesterday we launched Intercom 2. Intercom 2 is the helpdesk for the AI era, with 60+ updates including smarter workforce management, real-time issue detection, and seamless AI and human QA. Here Paul Adams, our CPO, explains it in 28 seconds.

Gotta love Fin AI telling our user that they have a confirmed call on the schedule with our team, complete with expected confirmation and etc. This is not part of our process. This is not how we schedule calls. We only found out after the user messaged us angrily about being stood up. To be clear, fin closed the conversation below before a human saw it. @intercom

@Fin_ai can now handle inbound sales end to end - bringing Fin to the very start of the customer journey. Fin performs like your best rep, at scale. It works with many prospects at once, 24/7, in every language, across all your channels. Companies of different sizes, sales motions, and industries are already engaging buyers around the clock, qualifying high-fit leads, and waking up to booked meetings. Watch Ciaran and Liz (and Fin) take a prospect from initial interest to qualified lead in a single conversation.

@intercom I used to tell people you were my favorite CRM (you’re still lit) but yall are just unreliable when it comes to critical functionally.