SHOCKING 🚨 : i think the call center as we know it just died.
i watched an ai agent take a furious customer, canceled flight, about to miss his sister's wedding, and calm him down better than most humans would. no script.
this is ElevenAgents 🧵
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Jun 26, 2026 · 2:24 PM UTC
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every support line you've ever called read from a flowchart. "i understand your frustration." you could feel the robot.
this one reads how you sound. pace spikes, voice gets louder, you repeat yourself, it hears the panic and slows down. nobody coded that moment. it just clocks it.
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and it isn't an english-only party trick.
someone asked about indian languages, it switched to hindi with the emotion fully intact. 70+ languages, same warmth in every one. the "press 1 for english" era is over.
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the entire model of "hire 500 agents and hope they're having a good day" is done.
if you run voice or chat support, go see it for yourself. no code, live in minutes.
👉 👉 try.elevenlabs.io/ufgttr9j7l…
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