Replying to @cacleblanc
Hi there - all set - the order has been cancelled! Let us know if we can help with anything else.

Oct 7, 2018 · 8:00 PM UTC

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Replying to @jcrew_help
Thank you so very much! I appreciate the prompt response :)
There seems to be a problem with your website.
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Hi there - so sorry for the site issues and we're working to resolve. Feel free to send us a DM with any questions or if you need help placing an order
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All day long (over 12 hours) the site has been down! I’m thinking you need a new server and/or a new tech team!! When is anticipated fix?