we’re coming up to 4 years of vgen in nov and admittedly, many of our ops / moderation processes have only gotten expanded over time without any fundamental updates.
but as systems get with scale, they are now reaching their limits and it’s time we re-evaluate and rebuild to really consider the scale at which we operate now.
we do think there’s more we can do but it’s going to take us some time because these changes will require a complete reworking of all our ops processes and how they work together to simultaneously keep vgen welcoming to human artists and safe from those pretending to be.
these challenges were much easier to deal with when we were smaller, but now being the home to so many artists and clients around the world, these challenges have become harder -
however, with our team and community behind us, we’re confident we’ll be able to find the best solution moving forward, as we’ve done many times in the past.
while the fall26 product roadmap has been locked in for a while and cannot be changed (icymi app is coming), we will be conducting a full assessment of our ops processes (incl but not limited to applications, artist codes, verifications, moderations, AI reports, and brokers).
we appreciate your efforts to keep the community safe and keep us accountable - we love our community and we’re forever grateful that you care.
we promise to do more and we’ll share more about how we’re thinking about these systems moving forward during our upcoming fall26 anniversary release stream in nov.
thank you for your help, patience, and understanding as always 💚
Gentle reminder that:
❌ AI is not allowed on VGen regardless of if the user is an individual or group account
☑️ You can filter for individual artists if you'd prefer to work with independent artists
If you suspect there's AI on VGen:
Please report it with any supporting proof on-site using the 'report' button.
We'll manually investigate and either:
- take action immediately if proof is solid
- place on watch list if we're suspicious but don't have enough proof to be certain
- dismiss the case if we disagree with the claim
- dismiss the case because no proof is provided
(TBH many reports are in the last two categories. but rest assured that reports are tracked, so if future proof is provided, the case may be reopened)
If you suspect a user is a broker pretending to be an individual artist: Please also report them.
We'll also investigate and if they're deemed to be a group account, they will be labelled correctly if it was a mistake, or banned if they are in violation of our ToS.
Please note that even with our invite code system, with over 200K artists and 1.4M users on-site, there are going to be at least a few bad actors, and we're always diligently reviewing through reports to weed them out.
However, we're also extremely mindful that we are the home to so many artists' livelihoods.
A false positive on an AI report could mean the difference between someone being able to pay rent or not - which means we're careful to only take action when we're confident, and we have appeal systems for when we do inevitably make mistakes.
We're always looking to improve and we'll keep doing our best to keep our artists and community safe. Our smol but dedicated team of 22 thank you for your patience, understanding, and support.
Above all else, thank you for supporting human artists! We're really grateful you care 💚