New Jersey Assembly Bill A5494, introduced September 14, would bar insurers from letting AI make the final call on a homeowner, auto, or flood claim denial. Algorithms could still triage, assess, score fraud, and approve claims, but a person has to make the denial decision. Penalties run up to $5,000 per violation.
Whether or not this bill passes, the question works in any bad-faith or coverage case today: who made the final decision on this claim, and what did that person actually look at?