Content @fin_ai (formerly @intercom) "Ask not for whom the web trolls, it trolls for thee".

Dublin
Better conversations ↓ Better content ↓ Better conversations ↓ (loops forever)
1
237
Fruit of the Loom did this in Buncrana, Co Donegal in the late 80s, IIRC. Set up a clothing factory as a joint venture, used their excess heat to warm the local school, and its indoor swimming pool.
Data centres produce heat. Pools pay to produce heat. We think those two things should meet. Tandem is looking for sites across Ireland where distributed compute and useful heat demand can work together.
1
14
False hope is a helluva drug
87
It's a rare human writer who knows how to use a hyphen, but we're all very quick to burn em-dash users at the stake all of a sudden.
1
150
Cut generously.
133
Markham Nolan ☘️ retweeted
You won't win unless you're willing to fundamentally disrupt the way you do things. At the CX Leaders Lounge, Brian Donohue, VP of Product shared the big bets we made with Fin – and why you need to disrupt the way you work, the way your org is set up, and how you operate to really succeed in an AI-first world. Watch the full video of the CX Leaders Lounge from Dreamforce, linked in the replies.
2
2
2
909
Big red letters to make scary the cost of consultancy. Expensive consultancy is required when your inward-looking, penny-pinching, innovation-stultifying bureaucracy means strategic talent refuses to work in public service.
This Sunday’s edition. Pick up a copy in-store, or subscribe to read it right now at businesspost.ie
134
I was 11 when the Cold War supposedly ended. Did a school project on the Berlin Wall. Feels like we are right back there.
One reason Greenland is strategically important to the US is in fact twofold: 1. It’s the best place to set up anti-missile defenses to intercept ICBMs coming from Russia / China 2. It’s a very good place to set up offensive missile capabilities to threaten Russia / China The WSJ had a good graphic out a few days ago showing the trajectory of missiles from ICBM sites around Russia to the US would fly overhead or near Greenland, which also happens to be almost directly beneath where those missiles would reach their highest points (“apogee”) which is when they are most vulnerable to interception because they are traveling at their slowest speeds. If you throw a ball into the air you’ll see the same effect - the ball is slowest at its highest point.  And for an intelligently guided missile capable of trying to evade interception, you have an even better chance to shoot it down from a point directly beneath it since that is the closest path to the missile (i.e. least amount of warning time for the missile to realize an interceptor is coming). This above is all courtesy of our resident rocket scientist Phil. The US already has the right to dot Greenland with military installations, and I imagine that extends to intercepting ICBMs. Though Europe might object for some purposes.
183
Markham Nolan ☘️ retweeted
@Dreamforce is over. Thanks to everyone who packed out our booth over the three days and attended our leader sessions. We delivered more demos than ever before. Huge shout out to everybody in the Fin team, that made Fin at Dreamforce happen. Next stop, Pioneer – the summit where CX leaders redefine what's possible. Register at pioneer.fin.ai
2
4
13
1,165
Markham Nolan ☘️ retweeted
Julia spent the week on the ground at @Dreamforce, showing exactly how Fin looks and how easy it is to set up for every business – no matter the size or scale. Discover how @Kalshi were able to deploy Fin only 10 days before the Super Bowl, their biggest moment of the year, via the link in our replies.
3
1
11
1,158
Markham Nolan ☘️ retweeted
Watch Des Traynor (@destraynor), our Co-founder and Chief Strategy Officer introduce Fin at the SMB keynote at @Dreamforce. Showing exactly what Fin can do, with a Fin Voice demo, live and in front of thousands. Full video below 👇
5
7
73
80,207
Markham Nolan ☘️ retweeted
Big product decisions shouldn’t be based on glossy Hollywood demos. That’s why we’ve generated custom demos for almost every company at @Dreamforce. Come and see exactly what Fin, the highest performing customer agent, will look like for your business. ↳ Campground Booth #101 ↵
4
1
13
1,223
Markham Nolan ☘️ retweeted
A lot happened yesterday. It was an incredible first day at @Dreamforce for Fin. We started the day being officially welcomed into Salesforce by Marc @Benioff, in the Dreamforce Main Keynote. Des Traynor, our Co-Founder, showcased the level of complexity Fin can deal with in real-time, with a real, live demo of Fin Voice 2. Then we had an overflowing room for Paul Adams, our CPO, as he spoke in depth on our core beliefs as the leading AI customer agent, and the massive changes coming to every CX leader. We closed out day 1 unwinding at the CX Leaders Lounge at Harlan Records. Day 2 starts now and we have another packed schedule. → At 2:30pm, Jordan Neill, our COO will cover ‘How Fin delivers over 90% resolution
rates for customers'. → At 3:30pm, Archana Agrawal, President of Fin will talk on ‘A new lesson in leadership: Leading blended human / agent teams'. Details for both are linked in the replies. And finally, be sure to come and see us at booth #101 on the Campground if you haven’t already.
3
1
23
2,013
Markham Nolan ☘️ retweeted
Fin is on the ground at @Dreamforce! Come find us at Booth #101 in the campground and see the highest performing customer agent on the market in action. Grab a coffee, catch a demo of Fin Voice, or stop by one of our sessions later this afternoon: 3:30 pm PST → When human ambition meets turnkey agents with our Co-founder and Chief Strategy Officer, Des Traynor (@destraynor), Moscone West L3, Room 3001 4:30 pm PST → Five massive changes coming to every CX leader with our Chief Product Officer, Paul Adams (@Padday), Moscone West L2, Theater 4 And wind down day one at the CX Leaders Lounge this evening at Harlan Records. Find more information on all of these in the replies below.
2
1
32
139,742
Markham Nolan ☘️ retweeted
Welcome Fin! 🇮🇪
12
27
322
121,319
Markham Nolan ☘️ retweeted
Welcome @Fin_AI to your first @Dreamforce as part of the Salesforce Ohana 💙
3
16
170
47,007
Markham Nolan ☘️ retweeted
New special guest speaker: Aaron @levie will join us at Pioneer 2026. Aaron co-founded @Box in 2005, where he remains CEO today. He has navigated every major inflection point in modern computing – the shift to cloud, then mobile, and now AI, treating each wave as a new strategic surface to build on and drive transformation. A pioneering investor in enterprise and AI startups, his pattern recognition has led him to back founders navigating technological upheaval. Aaron will join @Eoghan McCabe, our Co-Founder and CEO – it’s a conversation not to miss. Register to attend Pioneer via the link below.
1
2
9
1,088