A lot happened yesterday.
It was an incredible first day at
@Dreamforce for Fin.
We started the day being officially welcomed into Salesforce by Marc
@Benioff, in the Dreamforce Main Keynote.
Des Traynor, our Co-Founder, showcased the level of complexity Fin can deal with in real-time, with a real, live demo of Fin Voice 2.
Then we had an overflowing room for Paul Adams, our CPO, as he spoke in depth on our core beliefs as the leading AI customer agent, and the massive changes coming to every CX leader.
We closed out day 1 unwinding at the CX Leaders Lounge at Harlan Records.
Day 2 starts now and we have another packed schedule.
→ At 2:30pm, Jordan Neill, our COO will cover ‘How Fin delivers over 90% resolution
rates for customers'.
→ At 3:30pm, Archana Agrawal, President of Fin will talk on ‘A new lesson in leadership: Leading blended human / agent teams'.
Details for both are linked in the replies.
And finally, be sure to come and see us at booth #101 on the Campground if you haven’t already.