Perena is dropping our gold checkmark on X and filing a chargeback on the unethical practices of @PremiumBusiness. After multiple rounds of back and forth, we've failed to achieve a resolution on X's bot activities and fake metrics. We raised these issues with a few of our X reps (they keep changing due to turnover). We explained our situation of lost ad credits due to lack of customer support via chat, email, calls, and reached no conclusion. In the dozens of emails we've exchanged, our @X rep confirmed that we would get downgraded this month. Today, we got charged again. We are active with organic followers on Instagram, LinkedIn, and we publish our macro and portfolio commentary on our own blog page. Please stay vigilant during this time as we might lose our @perena handle, despite X's email confirmation (which they keep reneging on). We will keep official communications via LinkedIn, Instagram, and our official website. @elonmusk there are better ways to do business than trick your customers into a subscription they don't want.