With over 1,900 airport lounges and travel experiences in 856 airports in 142 countries
1,900+ Lounges Worldwide
- Tweets 32,515
- Following 1,675
- Followers 28,532
- Likes 3,926
Hi! We're sorry to hear about your experience. Lounge capacity is managed by each lounge and access can be limited during busy periods. We genuinely value feedback like yours and continue to work with our lounge partners to provide the best possible experience for our members.
16
Hi! We're sorry to hear about your experience. Lounge access is managed by each lounge and can be restricted if capacity is reached. While Priority Pass provides access to participating lounges, entry is always subject to availability. We appreciate you sharing this with us. 💙
1
43
Hi Paul! We're sorry to hear this. Lounge areas are shared spaces and access varies depending on demand. Some lounges can temporarily restrict entry during busy periods. We appreciate your feedback as we work with our lounge partners to improve the experience for our members. ✈️
1
34
Thanks for giving us a bit more insight into the airport you were referring to. We'll be sure to share your feedback with the team. 💙
1
40
Thanks for sharing your thoughts with us. We hear your feedback. We'll be sure to pass them along to the team. 💙
27
Thanks for coming back to us with that. We've noted the details and will make sure your feedback is passed along to the relevant team. 💙
1
10
Hi! We understand how important lounge access is for our members. Any updates to our lounge network will be shared on our website and app, so please keep an eye on those channels. ✈️🌎
12
Hi Drew! That's not quite the lounge experience we were hoping you'd have. Thanks for sharing your thoughts with us. We'll be sure to pass them along. 💙
32
Sorry to hear you're having trouble with the new app. That's definitely not the experience we'd like you to have. If you're still running into issues with the QR code not loading, please send us a DM with a few more details and we'll be happy to take a closer look. 💙
8
Thanks for sharing your thoughts. Lounge food and catering are managed by the lounge operator, and we're sorry to hear the experience at SJC wasn't the one you were hoping for. We'll be sure to pass your feedback along to the team. 💜
17
Hi, we're sorry to hear about your experience. Lounge access and wait times are managed by each lounge, and many lounges also accept pre-bookings and guests from other lounge programmes, which can impact availability. Could you let us know what time you visited the lounge?
1
16
You’ve just walked into the lounge. What’s your first move: coffee, food or finding the best seat? 👀
7
2
1,085
We hear you, and we appreciate you continuing to share your thoughts with us. We know many members are keen to see more lounge options at Dublin Airport, and we'll continue to pass that feedback along.
1
51
Thanks for sharing your thoughts. We know many of our members are keen to see lounge options available at Dublin Airport, and we'll be sure to share your feedback with the relevant team.
51
We understand the importance of lounge access at Dublin Airport for our members. Securing new lounge agreements can take time, but please be assured that we're continually exploring opportunities to strengthen our network and provide more options for members. ✈️🌎
1
56