founder and ceo of Quilt. built things at google, twitter, and in my parents garage
Redwood City, CA
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Quilt is hiring a Product Manager to work directly with Bill Kee and myself on building the future of home energy and comfort.
Quilt is a product company at our core and our track record proves it – we've won more than 10 major product or design awards over the past 2 years and have the highest CSAT & NPS of anything I've ever worked on. And we're only going to get better.
PMs at Quilt are generalists. We organize work by project and outcome, not org or surface area. And our breadth of product scope is vast – from integrated hardware-software products like our flagship heat pump SKUs, to AI products and data infrastructure, to consumer-facing software, to our partner-facing enterprise platform. PMs have the opportunity to work across all of these areas.
We don't expect folks to come in with all that experience (that's unrealistic – neither Bill or I would have checked all those boxes on day 1!) – so we focus on the fundamentals: Customer-obsession, design thinking, great communication skills, and a high standard for quality, paired with the ability to drive the tradeoffs required to ship with speed.
We are mission-driven company and believe that through great products and technology we can create both better homes for humanity and a better single home that we all share – this planet.
Full-time, minimum 3 days/week in-office in Redwood City, CA.
job-boards.greenhouse.io/qui…
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Paul Lambert retweeted
We've been Quilt investors @lowercarbon since leading their seed, but until becoming a customer this summer it hadn't sunk in how much easier their hardware makes life for HVAC installers. Shipping software for those same partners will entrench Quilt even deeper in the network.
We are launching Quilt Tools, a permanent home for partner-facing tooling featuring the most advanced remote diagnostics platform ever made for residential HVAC. I talk internally about Quilt’s 3 Superpowers and this launch today ties all 3 together beautifully:
*Superpower 1, Physical AI*. Every Quilt system has 10x as many sensors and 500x more computing power than the closest competitor. That data, that only Quilt has, and the ability to do sophisticated computation on it like system performance prediction and thermal modelling, is what makes this possible. It’s how we predict precisely when a system is going to break or tell an installer that they accidentally crossed wires or that they oversized an install. And the data is bidirectional – not only can our partners remotely understand the system, they often can remotely *fix* it as well. You’ve seen this capability in our OTAs that increase system capacity. This launch greatly expands those capabilities. The result is faster installations, fewer callbacks, and more comfortable homes – which saves money for both homeowners and partners.
*Superpower 2, Product*. Quilt is at its core a product company. We care a *lot* about great user-centric design, thoughtful execution, and quality. Quilt is staffed by people who have built some of the most used and loved software platforms in the world. We have taken all that experience to create a top tier enterprise software platform in a space that had never received this level of TLC. Wait, did I just say we are launching an enterprise SaaS platform in 2026?? Yes – because what makes it powerful and unique is our fleet of connected systems and the data it produces, which no amount of token spend can ever reproduce. Coding Agents have greatly *deepened* our ability to produce a great product with unique and defensible value here, not reduced it.
*Superpower 3, Partner Network*. Our channel partners and distribution network are our third superpower. Through them we have thousands of people in the field selling and installing Quilt every day. These are many of the best home services companies in North America. They are the face of Quilt and we hold just as high of a bar for partner performance and success as we do for our homeowner experience and products. And that’s 100% the focus of this launch – give our *partners* superpowers. We only succeed when they succeed and we want to give them every possible advantage to delight customers, grow their business, and accelerate heat pump adoption.
Big thanks to all our design partners who provided early feedback and are already using Quilt Tools in their daily work – this is for you. Hear from one of them, ARS Blueflame in Seattle, in my first reply below.
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We are launching Quilt Tools, a permanent home for partner-facing tooling featuring the most advanced remote diagnostics platform ever made for residential HVAC. I talk internally about Quilt’s 3 Superpowers and this launch today ties all 3 together beautifully:
*Superpower 1, Physical AI*. Every Quilt system has 10x as many sensors and 500x more computing power than the closest competitor. That data, that only Quilt has, and the ability to do sophisticated computation on it like system performance prediction and thermal modelling, is what makes this possible. It’s how we predict precisely when a system is going to break or tell an installer that they accidentally crossed wires or that they oversized an install. And the data is bidirectional – not only can our partners remotely understand the system, they often can remotely *fix* it as well. You’ve seen this capability in our OTAs that increase system capacity. This launch greatly expands those capabilities. The result is faster installations, fewer callbacks, and more comfortable homes – which saves money for both homeowners and partners.
*Superpower 2, Product*. Quilt is at its core a product company. We care a *lot* about great user-centric design, thoughtful execution, and quality. Quilt is staffed by people who have built some of the most used and loved software platforms in the world. We have taken all that experience to create a top tier enterprise software platform in a space that had never received this level of TLC. Wait, did I just say we are launching an enterprise SaaS platform in 2026?? Yes – because what makes it powerful and unique is our fleet of connected systems and the data it produces, which no amount of token spend can ever reproduce. Coding Agents have greatly *deepened* our ability to produce a great product with unique and defensible value here, not reduced it.
*Superpower 3, Partner Network*. Our channel partners and distribution network are our third superpower. Through them we have thousands of people in the field selling and installing Quilt every day. These are many of the best home services companies in North America. They are the face of Quilt and we hold just as high of a bar for partner performance and success as we do for our homeowner experience and products. And that’s 100% the focus of this launch – give our *partners* superpowers. We only succeed when they succeed and we want to give them every possible advantage to delight customers, grow their business, and accelerate heat pump adoption.
Big thanks to all our design partners who provided early feedback and are already using Quilt Tools in their daily work – this is for you. Hear from one of them, ARS Blueflame in Seattle, in my first reply below.
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ARS Blue Flame and their first impressions of Quilt Tools: piped.video/watch?v=xcO_8obV…
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Does anyone else feel like this sets unreasonably high expectations for what you’re going to find in the seat back?
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Do you consider corn a vegetable? From an everyday colloquial planning dinner perspective not a botanical or scientific one.
62%
Yes
38%
No
21 votes • Final results
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This is so cool. First independent youtube review for Quilt (we have no connection to Jay), really fair assessment! piped.video/watch?v=TESs5WJ_…
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Very cool to see Quilt showing up in conversation across the Atlantic. Thanks for sharing, Evan.
A little dollop of heat pump intel for a Friday.
We'll probably get to hear more about "mini split" systems.. like this new one that has just launched in the US
quilt.com/
theverge.com/2024/5/15/24156…
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Paul Lambert retweeted
Just signed up to get this amazing heat pump system in our NH home.
To my New England peeps - we NEED this here so we can ditch our oil boilers. If you’re ready for heat pumps, pre-order yours today so we can convince Quilt to come to New England ASAP.
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Longtime listener first time interviewee! I had a lot of fun speaking with @drvolts . He got into all my favorite technical gotchas and surprises. LMK if you have any follow up Qs!
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Paul Lambert retweeted
"Let's have the product be something that feels like a treat in your home. It should be beautiful. It should do everything you'd be used to a smart thermostat doing, and more." — Quilt founder Paul Lambert f-st.co/hvoL59H
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In case you missed the Quilt introduction livestream, here it is piped.video/watch?v=lUAr76Dr…
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Tomorrow is the day: For the past two years, the Quilt team has been working incredibly hard to create the best product I’ve ever been a part of. And tomorrow we’re (finally!) going to tell you all about it. Livestream starts at 9:30am. Find it here: quilt.com/launch/
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Fresh pair of Cortez for the launch. I’m not normally superstitious but I can’t imagine better shoes to launch a new product and company in. Plus I’ll take any excuse to buy a pair. 👟
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Paul Lambert retweeted
Super excited to share what my oldest pal @prlambert and his team have been working on. I still remember the catchup call where Paul told me this was what he wanted to work on next, amazing to see how far they've come.
techcrunch.com/2024/04/16/qu…
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Paul Lambert retweeted
It was a pleasure to meet with Tim and share we are up to!
A minisplit in every room! Quilt hopes that + good design + software smarts will make heat pumps the best choice, not just the best for the climate. techcrunch.com/2023/05/16/qu…
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Paul Lambert retweeted
Quilt raises $9M seed round to become the Nest of heat pumps tcrn.ch/42EHFNe by @tdechant
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Paul Lambert retweeted
A minisplit in every room! Quilt hopes that + good design + software smarts will make heat pumps the best choice, not just the best for the climate. techcrunch.com/2023/05/16/qu…
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