Software now does the work that used to define the Forward Deployed Engineer role.
An FDE used to sit with a customer and turn a model into something that ran in production: writing the prompts, choosing the models, building the integrations, creating an eval set, testing until the workflow held up. Our platform does that now.
So, what does that mean for the future of the role?
It moves to what the machine cannot settle. Someone still has to decide what "correct" means, and in insurance, not every error costs the same. Judging which errors a workflow can absorb, and when it's ready for production, stays human.
The rest of the job is building what the platform can't do yet, so the next insurer gets it as standard.
Our Co-Founder and CEO
@amangour30 wrote about where the role goes from here. Full piece linked below: