Combining AI, bots, and humans to transform CX and bid farewell to outdated BPOs for good.
San Francisco, CA and Nashville, TN
- Tweets 2,459
- Following 579
- Followers 780
- Likes 2,726
Pinned Tweet
Bye, bye BPO!👋 With Simplr’s fully managed EngageNow Suite, you can break up with your BPO for good!
Unlike traditional outsourcers, our EngageNow Suite combines the best of bots+human agents (while eliminating the downsides of both). Learn more: hubs.ly/Q01rW18-0
1
In our latest report, 2023 State of Ecommerce Customer Service, we identify the trends, challenges, and opportunities for CX in ecommerce.
Download the report here: hubs.ly/Q01Kfh2Z0
1
203
Try our free calculator today! Our new calculator helps leaders like you put a dollar amount to the time, energy, and resources that go into delivering a single customer support ticket. See how much you could be saving today!
hubs.ly/Q01Kfdcf0
1
2
141
What’s the impact of Generative AI on CX in 2023? How about 2033? Join us April 27th for our webinar, Avoid the Late Majority: How to Transform Your CX for a Fully-Automated Future. Reserve your spot here:hubs.ly/Q01KfgDP0
2
111
Register now for @gladly Connect Live 2023and gear up to hear the latest CX trends, insights, and outlooks →hubs.ly/Q01Kff5h0
#GladlyConnect2023 #cxleaders #cxstrategy
91
While generating positive affect is essential, it often is even more effective to minimize negative customer experiences. Great article by Harvard Business Review. Check it out 👇 hubs.ly/Q01KfcYb0
56
Love hearing such positive feedback about our customers! Another great one from a @Solostove✨
hubs.ly/Q01Kfh6Q0
62
Delighted to be a sponsor at the ultimate CX event, @Gladly Connect Live 2023 in NOLA!
Register now and gear up to hear the latest CX trends, insights, and outlooks →hubs.ly/Q01K9nYh0
#GladlyConnect2023 #cxleaders #cxstrategy
1
57
Our latest case study has just been released! Learn how Solo Stove reduced its digital inquiry workload by 32% by combining live agents and automation with Simplr's EngageNow Suite. Check it out 👇
hubs.ly/Q01Jz4LW0
1
48
Advancements in chatbot quality, as seen with ChatGPT, will put an increased emphasis on technology adoption and cost-cutting initiatives. Check out our latest blog, The Impact of Generative AI👇 hubs.ly/Q01Jz8Zj0
53
What’s the impact of Generative AI on CX in 2023? How about 2033? Join us April 27th for our webinar, Avoid the Late Majority: How to Transform Your CX for a Fully-Automated Future. Reserve your spot here:hubs.ly/Q01JxgrK0
33
Great article by Inc42 on creating a winning CX strategy. Check it out 👇 hubs.ly/Q01HxvvK0
29
Our new calculator helps leaders like you put a dollar amount to the time, energy, and resources that go into delivering a single customer support ticket. See how much you could be saving today!
hubs.ly/Q01HxvLJ0
40
Hot off the press! 🔥 Simplr wins silver Stevie Award in 2023 Stevie Awards for Sales & Customer Service! hubs.ly/Q01HdsG50
28
You haven't tried it yet!? Our recently launched, super easy ROI Calculator! Just a few quick inputs and you can see how much you could be saving with Simplr! 💰
hubs.ly/Q01G_vpL0
29
In our latest report, 2023 State of Health and Beauty Online CX, we identify the trends, challenges, and opportunities for CX for today’s leading health and beauty retailers.👇
hubs.ly/Q01GNgfR0
33