LogicMonitor—the leader in observability and AIOps—helps global enterprises monitor, analyze, and optimize their hybrid infrastructure.
Trusted by thousands of organizations, LogicMonitor delivers unified visibility across cloud, on-prem, and hybrid environments so teams can prevent outages, troubleshoot faster, and ensure reliable digital experiences at scale.
But behind the scenes, LogicMonitor’s revenue team faced a familiar challenge: inbound demand was growing across global time zones faster than their team could keep up. Hand raises piled up. Follow-up lagged. After-hours coverage gaps meant missed opportunities. And expanding SDR headcount wasn’t an option.
After hiring Piper the AI SDR Agent (named Edi on their website!) to deliver instant 24/7 inbound engagement, the team quickly saw the impact.
Edi now engages every high-intent buyer the moment they raise their hand, no matter the hour or region.
And the results speak for themselves:
✨ Nearly 3,000 real-time conversations
✨ 42 meetings sourced directly through Edi
✨ A $1.8M pipeline opportunity created
✨ Dormant leads re-ignited
✨ 96% email open rates
✨ What the team now calls “free pipeline”
LogicMonitor is proving what’s possible when humans own the strategy and AI handles the execution—unlocking always-on coverage at global scale without adding headcount.
Get inspired by the companies hiring Piper:
ow.ly/8Zxx30sRCLb