Well this is awkward.
The entire point of paying an identity provider is to help you find MORE of your customers and even though this is an
#AD I think you’ll find it interesting.
@HightouchAI just published data suggesting that, in some cases,
@LiveRamp may be doing the opposite.
In one test, less than 50% of users who matched through direct first-party activation made it into the LiveRamp-onboarded audience at the same destination. In another, first-party data alone actually outperformed LiveRamp on some channels.
Now, important disclaimer: this is Hightouch publishing research about a competitor. They very much have a dog in this fight.
But forget the vendor battle for a second.
If you’re paying someone to improve your match rates, shouldn’t you regularly test whether they’re actually… improving your match rates?
Check out their research here:
hightouch.com/blog/liveramp-…