My Amazon seller account was stolen/hacked. I’ve contact seller support numerous times and they are of no help at all. Amazon doesn’t care about sellers “@amazon@amznsellerhelp@AmazonHelp
Seems like this is a common issue amongst sellers, it’s ridiculous they are not extending deadlines and are not putting out emails informing everyone there’s a delay. This is ridiculous seller support is not helping and now dozens accounts are at risk.
New and very interesting language
"Your appeal cannot be accepted due to issues with a related account. Our review identified that your account is associated with one or more sellers that have violated Amazon selling policies."
Establishment verification for vat purposes Reviewed in 3 days?? I’ve been waiting since August 24th and now my accounts going to be deactivated and all they can is there is a backlog, can someone please help!?? @AmazonASGTG@michaelpatron0@amznsellerhelp
ASGTG members: Make sure you can DM @amznsellerhelp on X and that they can message you back.
Their team tried to contact a seller here but couldn’t.
Follow their account, check your DM settings, and message them directly when asking for help. Remember to check your message requests.
@AyeshaUmerfba Hello, thanks for reaching out to us. We're trying to Send you a DM but are unable to. Can you DM us with details like if you've reached out to seller support to seek clarification on this?
- Hope
@JeffBezos@AmazonHelp@amznsellerhelp 974 units (₹16.4L) collected by Amazon Transport Service from our warehouse never reached your FCs. Whole cartons gone: 1, 2, 4, then 10. 24 cases, ₹0 reimbursed. Investigate ATS, not the FC.
Merchant Token ADAWRN1N2EBRF #AmazonSeller
@amznsellerhelp $7,771/day. That's what you're costing us since 9/30. Our top product, an FDA-cleared OTC device, got hit with the SAME violation you reversed in June (Case 20908076111). Same docs. Same bot. Why always right before Prime Day? Appeal 22354758191, fix it.
Glad someone brought this up in the Seller Forums. I was about to raise it myself. I’ve seen Amazon increasingly restrict brand-name footwear sellers, and I share the concern about what that means for customer choice and availability.
@amazonIN@amznsellerhelp Case 13247590322 pending 27+ days. ASINs B0FJ7NXMXD & B0FJ7F4KDN wrongly flagged as Baby Food after Enhance Listing. No TAT, escalate multiple times ,but no internal team reply -is the Amazon internal team really exist ?????. We’re losing festive sales.
Amazon: You didn't send 150 units of FNSKU XYZ. We received 138. Me: Well, your inventory ledger shows you received 150. Here's the screenshot. Amazon: No, you didn't send us 150. We received 138. -- I deal with this every single day and it's infuriating @amznsellerhelp
The new Oxford Economics report commissioned by Amazon found that 98% of surveyed sellers said their Amazon business was profitable.
One detail worth noting: footnote 20 on page 19 explains that the survey excludes businesses that may have stopped selling because they weren’t profitable.
The figure reflects profitability among the active sellers surveyed. It should not be read as a 98% success rate for businesses starting to sell on Amazon.
Link in comments.
Fulfillment Outbound: order status lags actual dispatch — getFulfillmentOrder reports Processing/PENDING after the carrier tracking number has been issued and the carrier has taken custody
github.com/amzn/selling-part…
Yesterday at 12:30pm, had 9 product authenticity complaints all load onto my account within 1 minute of each other (all my complaints from the previous 3 months)
A few hours later, my account went under Section 3 review and account deactivation in 72 hours. @AmazonASGTG