Congrats to the researchers and clinicians of this blueprint for ambient AI implementation.
@ClevelandClinic onboarded 4,000 clinicians in just 4 months, maintaining a 70% overall utilization rate while achieving an NPS score of 60. Read more from
@Nature_NPJ in “Accelerating Ambient AI Scribe Enterprise-Scale Deployment: Cleveland Clinic’s Novel Approach to Health System-Industry Partnership” by Amy Merlino, MD, Abigail Blue, Eric Boose, MD, Beth Meese, RN, MBA, Jennifer Owens, Jean Vickers, MD, Alisa Angeloff, Monica Arnold, PT, DPT, RuiJun Chen, MD, Madeline Grade, MSc, MD, Phuong Anh Pham-Viernickel, MD, and Benjamin Rosner, MD, PhD