The conversation around AI and trust has evolved in the four months since we posted themes and categories that surfaced during our talks with teachers, parents, school leaders, technologists, professors, developers, and vendors.
We were seduced into going deeper down this rabbit hole by some of the initial comments:
Francisco J. Alvarez Gabriel, "I’ve focused heavily on how we intentionally use these tools to support learning. But as this graphic notes under Agentic and Ambient AI, the moment automation bypasses human agency or operates invisibly in the background, we risk breaking that crucial bridge of trust. The Value Tension matrix is the crux of it all....If we don't resolve that value tension first, any AI implementation becomes a 'house of cards'."
Mark Sparvell, B.Ed. , M.Ed. "You need to ask hard questions, and that's not, does it work? It's what is happening under the hood. How is it trained? How is data acquired, how is data traded, sold, shared?"
Jeremy Roschelle "Trust -- without it, AI in Education is heading to a brick wall. There's no magic wand here, and yet there are many concrete actions to move the ball forward."
Wheatley Moylan - "This is the most comprehensive and visually pleasing overview I’ve seen of these trust concerns. Very helpful, yet it also makes me pause."
Jeff Livingston - "I've spent a lot of my life marketing education programs, and that has taught me one thing: teachers trust other teachers, nobody else."
One of the most compelling comments came from Ben Kornell, who talked about the undervalued soft skills of building trust in AI.
We've been thinking about the most accessible way to share the nuanced, useful views we're hearing and finally landed on a series retitled Trust. AI Reels. They are one-minute short videos that either opened our eyes, pushed our thinking, surprised us, or changed our minds about some slice of AI and trust.
We're kicking off the series by resharing Ben's comments.
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