[UPDATES] We are currently working with independent third-party experts Mandiant and SlowMist for a full investigation. Our first priority is our users. User balances remain intact, and Bitget's User Protection Fund covers the impact on this platform-wide incident. Bitget Wallet operates as a self-custodial wallet on a completely separate and independent infrastructure from Bitget Exchange and was not affected by this incident. Bitget Wallet users' assets remain onchain under users' control and remain unaffected. The Bitget Exchange platform continues to operate normally. Withdrawals are still temporarily paused while we complete additional security checks, and we will restore them as soon as we are confident that it is safe to do so. We know that during an incident like this, users want answers quickly. We will provide timely updates through Bitget's official channels.

[SECURITY NOTICE] Bitget Hot Wallet Incident — September 24, 2026 At 18:31 UTC on September 24, 2026, Bitget's security systems detected unauthorized transfers from some of our hot wallets. Our security team activated emergency response protocols immediately. What we have confirmed: -Estimated funds affected: approximately $351.6 million -Cold wallets remain fully secure. Bitget operates a three-tier wallet architecture — the breach contained only a portion of the hot wallet and warm wallet layers. -User funds are safe. The full amount of this loss falls within the coverage of Bitget's User Protection Fund, which currently holds over $464 million Actions we have taken: -Emergency response team activated within minutes of detection -Abnormal transfer addresses identified, flagged, and reported -Withdrawals temporarily suspended as a precautionary measure, pending security review -Law enforcement and on-chain security firms have been formally notified and are engaged What this means for you: -Your account balances are accurate and your assets are protected -Deposits and trading remain fully operational Withdrawals are temporarily paused and will be restored as soon as the security review is complete -What comes next: We will provide updates on an hourly basis across this channel and all official platforms. A full incident report — including root cause analysis and corrective actions — will be published within 24 hours. We will not speculate on the attack vector until the investigation is complete. Bitget has navigated multiple market cycles. We will not run from this. Every dollar and every decision will be accounted for, transparently and in full. Updates will be posted here and across all official Bitget channels as they become available. — Gracy Chen, CEO, Bitget

有很多小伙伴希望我问问 @Bitget_zh 提币开放的事情，我确实和小伙伴们沟通了一下，之前 Bybit 被盗后快速开放提币是因为只有 ethereum:native 单币被盗，所以管控相对会简单一些，而且当时也是非常快定位到是多签渠道产生的问题。 而这次 Bitget 的被盗涉及多个币种、多条网络，所以会复杂更多一些。这个情况下交易所出于对安全的考虑都不敢贸然开提币。最起码想要找到还有没有其它的漏洞，避免提币以后再出问题。 如果我个人分析是正确的话，这次被盗的损失也就是不到一年的利润，不至于让 Bitget 出大问题的。另外目前 Bitget 也请了第三方专家 Mandiant 和 SlowMist 合作调查。 当然也希望能早日找到漏洞，尽快开启提币，安抚小伙伴的情绪。

刚才上午跟大家做了个三个多小时的直播，这里总结一下直播中聊到的点： ① Bitget 安全事件12小时进展通报。以下为具体信息，不打官腔。 ② 受影响资产包括ETH、XRP（单链损失最大）、BNB、AVAX、USDT、USDC及其他代币。涉及链包括：以太坊、XRP账本、Arbitrum、Avalanche、Optimism、BSC、Base。所有链上冷钱包已确认安全，未受波及。 ③ 我们已联系所有受影响链的基金会，其中有基金会已确认冻结黑客钱包地址。我们正在全力跟进所有可行渠道，并将持续公布最新进展。 ④ 根据IP行为特征及链上分析，此次攻击手法与朝鲜黑客组织的已知模式高度一致。我们已上报相关机构，并全面配合开展全球调查。 ⑤ Bitget Wallet（去中心化钱包）与Bitget交易所基础设施完全独立运行，本次事件对其无任何影响。Bitget Wallet资产完全安全。 ⑥ 关于平台财务状况的透明说明：除逾4.64亿美元保护基金（均存放于可公开核查的钱包地址）外，Bitget自有资产超过10亿美元。用户资金以1:1比例覆盖，保护基金和用户资产数据均可链上核实。 ⑦ 关于提币恢复时间：我们的目标是尽快完成全面恢复。确认具体时间窗口后将第一时间公告。我们不会承诺无法兑现的时间节点。