This is someone's testimony. You are free to have your doubts but this is irresponsible, unprofessional, inappropriately flippant and ignorant way to express them.
Personally I find it quite plausible (and not because I oppose MAiD). Listen to the context. 1/
Of all the things that never happened in the history of never happening, a psychologist very likely did not come into this woman's room and offer her MAiD