An open letter to our customers. #AIyourway -- 📩 -- Every enterprise is hard at work building its AI future. Because today, success with AI means success as a business. When it comes to something so critical, shouldn’t you be in charge? Then why does it feel like forces outside your enterprise are trying to take control? Everyone in the industry seems to be saying the right things: “you own your intelligence,” “you control your destiny.” But marketing is one thing. Reality is another: - When you start building agents on one platform, you’re at the mercy of that company’s models, political mood swings, and sudden changes in data policy. - When you’re trying to give agents the knowledge they need, it feels like you’re fighting against systems of record that don’t want to play nice, or want to charge fees just to access your own data. THAT’S NOT FREEDOM. THAT’S SCREWED UP. You have the right to independence and sovereignty. To build agents however you want and decide the guardrails, so they can produce value for you without overreaching. You have a strategic vision for how your supply chain will run, how your customer experience will feel, how your revenue will grow. Your agents and your vendors work for you; toward your vision. Not the other way around. But software providers are up to their old lock-in tricks again. The same ones that stuck you with those systems that now feel like shackles. Systems that cost millions to maintain, and are impossible to let go of. AI isn’t more of the same — it could be even worse. In 10 years will we regret not having done things differently? OUR VISION IS DIFFERENT. Imagine an independent context layer that you own and control, which brings together a complete digital representation of your business — data, processes, tasks, systems, knowledge, rules. You control the two-way flow of traffic between this context and all agents — and anyone or anything else that consumes it. That’s why we created the Context Model. An all-encompassing model that you own. Decoupled from systems. Decoupled from agents. Decoupled from the chaos of a volatile AI industry. So you can do Enterprise AI on your terms, not theirs. So you can get RoAI. That’s AI, your way. Carsten Thoma President, Celonis okt.to/M6yRac

Your AI agents are worker bees. Busy, useful, no idea what the others are doing. One approves a supplier while another flags them for review. One freezes a payment while another chases the same customer for it. That's not agentic AI. That's a swarm without a queen bee. Manu Haug for @Diginomica 🐝 diginomica.com/ai-agent-coll…

Six industries. Six different problems. One platform that adapts to each. Meet the latest companies doing AI, their way. @ERGO @Thélios @DENSO @CIE Automotive @Georgia-Pacific LLC @Corteva Agriscience AI, your way.

A new series has landed: Hot Takes on Enterprise AI. Episode 1: Should AI vote on your board? See all 6 hot takes: celonis.com/hot-takes

One room. Four leaders. Zero filters. This is Hot Takes on Enterprise AI: no script, no spin.

"That's why we do what we do as a company." For Tim Hills of Ingka Group (IKEA), the process worth fixing is simple:  Keeping the promise made to the customer, from order to delivery.

Your AI model has read the entire internet. It has never seen your business. That's the whole problem.

Attended @Celonis Process Intelligence Summit @Georgetown today. A highlight was hearing prof @wvdaalst, a pioneer of Process Intelligence & Rudy(VP @celonis) share the idea that Value =Insights×Decisions×Actions. #Celonis #ProcessIntelligence #ProcessMining #AI #AIEngineering

This is what building AI driven processes looks like in practice. Meet the new Build Experience: AI annotations trigger orchestration scenarios, agents from any vendor connected via MCP. Watch how: celonis.com/events/celonis-n…

Not 100% sure if you should agents run your workflows? Here's how to test whether you can trust any model. celon.is/3Td0d7J

Move over Agentic. Physical AI is here. 🤖

82% of business leaders say AI can only deliver if it understands how the business runs. @CMUniversity is teaching that understanding before students graduate.

The banks that win with AI won't have the best models. They'll have the best-documented processes

"With Celonis as our context layer, we're building AI we actually trust." — @Robert Daamen, @Uniper That's how Uniper described the AI agent now running its hiring and recruiting process, built on the Celonis Context Model. Same agent, same questions, tested twice. With context, time-to-sign dropped by 27 days. AI needs context. Celonis provides it. With Uniper. Read how they did it: celon.is/4hasl3r

When tech works, nobody says a word. When it breaks, everyone does. @Marina F Bellini, from @Mars, unpacks IT's double standard in Episode 1 of Leading Indicators. Watch it here: celon.is/4xmqjmI

Your next supply chain shutdown is already predictable. Most companies just can't see it coming in time.

How @Uniper_Energy is using @Celonis and AI to speed up recruitment inaitoday.com/how-uniper-is-… #AI #ArtificialIntelligence #technology #tech #technews #AgenticAI #AIagents #HR #recruitment #energy

Six industries. Six decisions to trust AI with real operational context, not guesswork. @CLAAS @Axionlog @BMI Group @uvex group @KAESER KOMPRESSOREN @Flint Group Packaging Solutions AI needs context. Celonis provides it. For all six.

Why "I need AI" is the wrong place to start. Marina F Bellini, from Mars, says the real question is what outcome you're actually after. Her take, on episode 1 of Leading Indicators. Watch now: celon.is/4iVOWTE

Enterprise AI that predicts outcomes, simulates scenarios, and recommends what actions to take next. That's the Celonis Context Model, enriched with your business knowledge. See what's new: celonis.com/events/celonis-n…

Your AI sees the data. It doesn't see why it exists. That gap is why pilots fail. Forbes on why #ContextMatters: forbes.com/sites/garydrenik/…