We are the official customer service team for Chase Bank US! We are here to help M-F 7AM-11PM ET & Sat/Sun 10AM-7PM ET. For Chase UK, tweet @ChaseSupportUK
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Chase Support retweeted
We’re sorry that some customers are seeing duplicate transactions and fees on their checking account. We’re working to automatically reverse any duplicates and adjust any related fees.
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Chase Support retweeted
To those in the path of Hurricane Ida, stay safe. If the hurricane impacts you, please call us at 1-800-254-7713 or DM @ChaseSupport about your Chase account.
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Chase Support retweeted
Wondering when you’ll see the first advance Child Tax Credit payment in your account? Most electronic deposits will be available by the end of the day on July 15. You can check on the Chase Mobile® app and chase.com. Visit chase.com/CTC for more info.
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We're working to restore full access on chase.com and Chase Mobile. Thanks for your patience.
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We're back up to full speed on chase.com and the Chase Mobile app. Thanks for your patience.
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Chase Support retweeted
Get notified when a deposit posts to your account by setting up deposit alerts using the Chase Mobile® app or chase.com. Sign into your account and choose “Profile & settings,” then “Alerts.” Visit our site for more details: chase.com/personal/mobile-on…
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Chase Support retweeted
Wondering when you’ll see the latest federal stimulus payment in your Chase account? Most electronic deposits will be in the account—and available to spend—as soon as Wednesday, March 17. In the meantime, visit chase.com/stimulus and stay up to date with our thread. 👇
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A lot’s changed since we started helping our customers on social media; but, one thing that hasn't is our commitment to help whenever we can. Thank you for being the best part of Chase!
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Chase Support retweeted
Preparing for difficult weather? We’re here to help and monitoring the latest snowstorm in the Northeast. To check the status of the closest branch near you, visit our Branch Locator: chase.com/branch
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Chase Support retweeted
Have a question about the status of your stimulus payment? See below for answers to FAQs.
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Chase Support retweeted
We’re monitoring the season’s first big snowstorm in the Northeast. To check the status of the closest branch near you, visit our Branch Locator: chase.com/branch
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We'd like an opportunity to discuss what caused you to tweet this and to see how we can help. Please send us a DM with your full name, zip code, and more details about your concern. ^JC nitter.net/messages/compose?recip…
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We would like to help however we can. In order for us to continue, we need you to please DM the information previously requested. ^JC nitter.net/messages/compose?recip…
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Chase Support retweeted
To our friends in Louisiana and Texas, stay safe. We're closely monitoring Hurricane #Laura. If the storm creates hardship for you, please DM us or call us at 1-800-254-7713 about your Chase account.
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Chase Support retweeted
We know some customers reporting seeing incorrect balances in their checking account overnight. This was caused by a technical issue that delayed updates on what displayed on Chase Mobile & Chase Online. We resolved this issue as of 9AM ET and accounts now show current balances.
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We'd like to know more about your Chase Mobile app experience and share your thoughts. Please DM us your name, zip code, and more details. ^SQ nitter.net/messages/compose?recip…
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We appreciate the feedback and suggestion. We have shared this internally for review. ^SQ nitter.net/messages/compose?recip…
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On this day in 2012:
☑️ Gas cost $3.52/gallon
☑️ Printed pants were making a statement
☑️ 4G was being rolled out nationwide
☑️ We sent our very first tweet
The years fly by and the times may change — but we're still here to help, one tweet at a time.
ALT Team Picture 1
ALT Team Picture 2
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We’d like to review the deposit for you and share your thoughts. Could you please DM your name & zip code? ^BG nitter.net/messages/compose?recip…
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.@NikMendiratta We found something you might want to see! Happiest of days!
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Florida, we’ve kept as many branches open as possible today, especially those located outside Dorian’s path. To find a Chase ATM or branch near you., visit locator.chase.com.
ALT Southern United States with a heart over Florida
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Chase Support retweeted
Getting ready for difficult weather? We're here to help and taking these steps. Click here to find a Chase ATM or branch near you: locator.chase.com/
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