Has anyone tried to talk to a human being with @XfinitySupport. I’ve attempted to request phone calls about my increase in bill. They refuse to call me. When you attempt to chat with them it takes 15 minutes to respond to each message. By the time I’m “authenticated” I’ve used my
1
126
entire allotment of time I have. When you call there customer service number they send you a text message to start a chat. It’s a never ending disaster. @ChaseSupport I may need to open a dispute on my credit card in order to get them to call me. Would this be allowed?
2
134
Replying to @patrick_sears
Hi! Let's get you support on your dispute. I’ve attached a graphic showing how to file a dispute on our mobile app. Prefer to handle this by phone? For credit card purchases that have posted, please call us at 1-800-945-2000 anytime. I'm here if you have any other concerns. ^VP
modified 8/2/22

ALT modified 8/2/22

May 18, 2023 · 11:55 AM UTC

2
4,378
Sort replies: Relevant Recent Liked
Replying to @ChaseSupport @patrick_sears
The problem is your CHEAP foreign Customer Service in India to start with. Hang up on you, do not return calls and actually worthless to solve any card issues. Very poor customer service. I would not recommend your credit card. Wast of time and effort.
1
93
Hi there. We saw your tweet, and want to see how we can help you with your experience. To get you the best support, can you please send a DM with your full name and zip code? ^EM x.com/messages/compose?recip…

1
89
more replies
Replying to @ChaseSupport @patrick_sears
Yea you can file a dispute, but keep in mind Chase is a bunch of crooks and will find bogus reasons to deny your dispute just because it saves them money. You are just one tiny customer to them and they could care less about you or if you get any of your money back.
1
79