A technology and services leader, helping the world's best brands cut through AI hype and create intelligent operations that perform in the real world.
The results are in: We reported revenue of $2.45 billion in Q3, and exceeded profitability guidance for the quarter.
Thank you to our game-changers for showing up for our clients, solving what matters now, and creating new possibilities for what’s next. cnx.li/FahnY
Dreamforce 2026 brought plenty of AI announcements. The bigger conversation? Making them work across the enterprise. From agentic AI to fragmented data and complex tech stacks, turning new capabilities into business outcomes takes more than technology. cnx.li/TajhI
Kevin finally asked the question that sent the Tech Bros running: Can AI deliver full value when the operating model isn’t designed for it?
The @EverestGroup report explores when to evolve, when to reinvent. → cnx.li/gbBmE
Without proper guardrails for AI, it’s easy to lose sight of what matters. Map the value before you automate the work. And ask yourself whether you can implement it safely in a controlled manner.
Discover Concentrix's Agentic Operating Framework → cnx.li/mIlIT
PSA: AI strategy isn't one-size-fits-all. 👀 @EverestGroup launched a report that helps enterprises explore and decide where AI should lead, versus where human judgment creates the most value.
Sometimes you evolve the journey. Sometimes you reinvent it. cnx.li/gbBmE
Scaling AI across existing journeys is a challenge when the operating model wasn’t built for it.
The latest @EverestGroup report explores how enterprises can evolve or reinvent their operating models to turn AI into better journeys and business growth. cnx.li/gbBmE
More AI tools won’t fix disconnected systems or broken workflows. The @EverestGroup report explores when to evolve how you work with AI vs when to reinvent the operating model around it.
Kevin learned the hard way. You don’t have to → cnx.li/gbBmE
Your AI agents are live. But what happens when they hand a customer off to each other? 😬Join Concentrix experts for a @cmswire webinar on coordinating multi-agent AI around customer intent.
Register → cmswire.com/wb-260930-concen…
Customer journeys are getting smarter. Operating models? Not always. 😬
That gap can make it harder to turn AI into business impact.
So what’s the path forward? Evolve or Reinvent.
The new @EverestGroup report breaks down both paths → cnx.li/gbBmE
AI transformation doesn’t have to be an either/or.
Sharang Sharma of @EverestGroup explains how enterprises can evolve with AI while laying the groundwork to reinvent how work gets done.
Ravinder Rana of @Concentrix sits down with Sharang to unpack it. cnx.li/gbBmE
Your AI plans can look great on paper, but making them work across customer journeys... complicates things. 😬 Because there’s no one-size-fits-all approach.
Kevin needs a break. Your operating model might need one too.
Download the @EverestGroup report cnx.li/gbBmE
The AI ROI conversation is finally looking past vanity-metrics.
Ramp data shows AI spend per employee among heavy users fell nearly 10% in August. The real test: matching the right AI capability to the right work, and proving the value. #NewRealities → cnx.li/TajhI
AI is a global conversation, but making it work always starts local. 🌎That’s a wrap on @SAP NOW AI Tour in Mexico and Argentina, where customers and partners explored AI-driven transformation through keynotes, panels, booth activations, and real-world stories. #NewRealities
AI pilots keep failing. As Robin Harrison explains, scaling AI requires more than point solutions. It requires rethinking how work gets done and redesigning the operating model around it.
@EverestGroup report coming soon. Be first to receive your copy → cnx.li/KiAZT
Evolve or reinvent? The next era of AI requires knowing which path your customer journey needs. AI can change what’s possible. But is your operating model ready?
@EverestGroup's upcoming report breaks it down. Be first in line for your copy → cnx.li/KiAZT
AI is changing the shape of work. Spending is getting smarter, job cuts are being reconsidered, and roles are blurring. The key is organizations redesigning work around human + AI. #NewRealities → cnx.li/TajhI
At Xperience 2026, we connected with healthcare leaders at our industry breakfast, hosted with our partners @Genesys to discuss how AI can support care teams and deliver better outcomes. The takeaway? Making that possible takes people, data, and technology working together.
Your vendor presented an AI plan... but left out the part about how to scale it across existing journeys. 😅 @EverestGroup's upcoming report digs into what that actually takes. Reserve your copy → cnx.li/KiAZT#NewRealities
There’s no one-size-fits-all path to AI at scale.
Some journeys evolve, others get reinvented. But the hard part is knowing when to do which.
@EverestGroup's upcoming report digs into it with real-world case studies.
Reserve your copy → cnx.li/KiAZT#NewRealities