Our live support team is still here to help! Our AI assistant will try to answer your questions first, but it can escalate you to a team member whenever needed. You can also type “chat with agent” for immediate assistance during business hours.
You can text us at (347) 835-5020 as well. If you email us, the quoted response time is up to 8 hours in case you reach us outside service hours, but during business hours you’ll typically hear back within an hour.