Official customer support for @Dropbox. Account monitored Monday to Friday, from 3am to 7pm CST. Community open 24/7 at community.dropbox.com/.
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🕒 Support Hours
Our team is here to help: Mon–Fri: 3 AM–7 PM CST
Need help? Send us a DM or visit our Community Forum: community.dropbox.com 📷💬
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Have you added a recovery email to your Dropbox account yet? 🔒
It's a simple way to make getting back into your account easier if you ever lose access.
Learn more in the Dropbox Community: community.dropbox.com/en/dis…
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Need to keep your work and personal Dropbox accounts separate? 💙
Learn how to link and unlink two Dropbox accounts, and switch between them with ease: help.dropbox.com/account-acc…
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New to Dropbox or want to brush up on the basics? 💙
Our free Dropbox Fundamentals course covers everything you need to get started, from storing files to sharing and collaborating: learn.dropbox.com/self-guide…
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How do you use Dropbox every day? 💙
Show us your setup and share your workflow with the Dropbox Community: community.dropbox.com/en/dis…
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Need a better way to brainstorm, take notes, or collaborate with your team? 💙
Learn the basics of Dropbox Paper and start creating together: learn.dropbox.com/self-guide…
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Need more Dropbox storage without changing your plan? 📦
Eligible Dropbox customers can now purchase 1 TB storage add-ons, giving you more room for the files that matter.
Find out who's eligible and how it works in our latest community thread here 👇 community.dropbox.com/en/dis…
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Using the latest version of Dropbox means you'll get the newest features, improvements, and security updates. 💙
Learn how to update Dropbox on your device: help.dropbox.com/installs/up…
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Deleted a file by mistake? No worries. 💙
Learn how to delete and restore files in Dropbox so you can recover what you need with confidence: learn.dropbox.com/self-guide…
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Getting started with Dropbox? 📁✨ Learn how to add files from your device, drag and drop, or upload in just a few clicks. Follow the steps here 👉 help.dropbox.com/create-uplo…
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New to Dropbox or want a refresher? 📦✨ This fundamentals course walks you through everything you need to get started and work smarter. Dive in here 👉 learn.dropbox.com/self-guide…
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Curious how others are using Dash? 👀🚀 Learn from Georgie-Ann Getton’s experience and pick up practical tips you can use right away. Read more and join the conversation 👉 dropboxforum.com/discussions…
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Lost access to your account?
Setting up a recovery email gives you a secure backup way to get back in if you ever lose access. Learn how to add and use one: help.dropbox.com/security/ad…
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See how Dropbox content manager Kate Hueter uses Dash to quickly find creative assets and generate copy, speeding up content creation from start to publish ✍️⚡. Watch how Dash helps her ship customer stories faster and boost visibility on social media 👉 community.dropbox.com/en/dis…
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Before signing up for Dropbox 📦✨, take a moment to review the age requirements. Learn more here 👉 Before signing up for Dropbox 📦✨, take a moment to review the age requirements. Learn more here 👉
community.dropbox.com/en/dis…
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Slow internet or big uploads happening? 🌐📁 Pause Dropbox syncing and pick up right where you left off when you’re ready. Step-by-step guide here 👉 help.dropbox.com/sync/pause-…
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Giving feedback on visuals? ✍️🎥 With Dropbox Replay, you can draw directly on images and videos to make comments crystal clear. See how it works here 👉 learn.dropbox.com/self-guide…
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Ever wondered how Dropbox keeps your files secure?
From encryption to advanced protections, here’s a closer look at how your data stays safe 👉 help.dropbox.com/security/ho…
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Have you checked out our Community’s new look yet?
We’re live with a fresh experience come take a look and see what’s new 👉 community.dropbox.com/en/dis…
Jump in and be part of the conversation.
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Your files are important - so keep them protected.
From strong passwords to smart sharing habits, these simple Dropbox security tips can make a big difference Learn more here 👉 learn.dropbox.com/self-guide…
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