Who else is experiencing endless problems with @UberEats@Uber_RSA as every 3rd food order requires you to lodge a complaint about missing food which is never resolved to your satisfaction? After over a decade, I’m genuinely disillusioned - @MrD_SouthAfrica how’s your service?
@UberEats@Uber_Support I’m really disappointed with the service. My order was cancelled, yet my money has been sitting on authorization hold for over 2 weeks with no refund received.
I’ve already been told it’s on hold, but this is an unreasonable delay.
@UberEats I ordered last night and my whole meal arrived late and cold and inedible. I've been issued a £3 refund for this off a £17 order. How does that add up? The whole order was not edible. I'd like to be refunded for the whole amount.
@UberEats I ordered food last night.3 drivers dropped out before it delivered and it was not hot so I declined delivery & contacted the restaurant. Your driver lied & now you won’t give me a refund. Your service is appalling- you should be shut down - driver was a thief & liar
Signing up for @UberEats is like pulling teeth. My criminal record is passed, but the app is blaming the company that checks them saying they are waiting on it.
Customer service says it’s the driver abstract holding things up and then later say it’s the criminal record 🤯🤯
Running multiple id's and phones too. It's crazy. I used to have repeat customers. They tell me they never see me it's all illegals. And my customers know they have multiple phones!!
Running multiple id's and phones too. It's crazy. I used to have repeat customers. They tell me they never see me it's all illegals. And my customers know they have multiple phones!!
@UberEats you’d think you guys would improve your process so food doesn’t arrive cold. When an order is less than 2 miles away and takes 25 minutes from pickup to delivery….like…
@UberEats one of the most awful experiences w/a driver delivering food made me walk blocks in the cold to pick up my food b/c he got the wrong location. your company is blaming me which is f'ing ridiculous. uber eats can shove it ! @nytimes@Uber_Support@UberUK
@UberEats I was sent the wrong order, set up a refund, but the refund didn’t include the tip. Why do I still have to pay that? Shouldn’t Uber or the restaurant cover it, seeing as I never got my food? I’ve just paid for absolutely nothing.
@UberEats i have 4 charges on my bank from under support that i never ordered and arent on my account. and i dont get any reply from your emails and i cant dm this account .