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Hi, regarding your request please contact us at social.support@getyourguide.com from the same email address you used to register or to book the activity. Thanks!
Whatever you do - NEVER book travel experiences with @ViatorTravel 👎 Our “guide” in Rome just didn’t show up. We got no notice. Nothing. Ruined our whole day. And our “refund” takes 7-10 days. Terrible service. Use @GetYourGuide instead!!!!
David? When it came to voicing one of the three little pigs on Goldie And Bear, did you, the other David, and Kath Soucie all speak into one mike? I mean, they are the three little pigs, after all!
Hi, we’re sorry to hear about your experience. Please send us all the details and a reference to this review at social.support@getyourguide.com, from the email you used to register or to book the activity. We’ll get back to you as quickly as possible. Thanks!
🌸WEST BENGAL’S NEW TOURISM PLAYBOOK: ONE DISTRICT, ONE UNIQUE FESTIVAL🌸
West Bengal is looking to build tourism around the distinct culture, landscape and traditions of each region—from festivals to food, nature and adventure.
🪁 KITE FESTIVAL — KOLKATA & DISTRICTS
Eco Park has hosted a kite showcase featuring expert flyers from across India, with plans for larger district-level events around Makar Sankranti.
🌺 PALASH FESTIVAL — PURULIA
Celebrating the iconic red Palash blooms alongside Chhau, tribal culture and rural crafts.
🍊 ORANGE FESTIVAL — SITONG
Turning North Bengal’s orange orchards into a destination for farm, food and eco-tourism.
🍵 TEA FESTIVAL — DARJEELING
Showcasing Bengal’s world-famous tea estates and plantation culture.
🥾 MEGHMA–SANDAKPHU WALKATHON
Using one of Bengal’s most spectacular high-altitude landscapes to promote adventure tourism.
🐟 PUKUR UTSAV & FOOD FESTIVALS
Plans to showcase Bengal’s ponds, freshwater traditions and extraordinary regional cuisine.
💡 THE BIG IDEA: Move beyond conventional sightseeing and create destination brands around Bengal’s local culture, seasons, food and landscapes—potentially spreading tourism and its economic benefits across more districts.
#WestBengal#BengalTourism#IncredibleIndia
Hi, we’re sorry to hear about your experience. Please send us all the details and a reference to this review at social.support@getyourguide.com, from the email you used to register or to book the activity. We’ll get back to you as quickly as possible. Thanks!
Si el pasado 10 de septiembre la Plaza de Toros de la Real Maestranza se convertía en la pista de despegue hacia la ‘Ópera Flamenca’ de hace 100 años con la Gala de la XXIV Bienal de Flamenco, hoy viajamos unos días atrás para descubrir cómo se gestó este viaje en el tiempo. ⏱️
@GetYourGuide I've been waiting a week for my security code to be emailed to me. And no, it's not in my junk or spam folder. You never sent it. It won't let me log in with my email and password. I've booked tours in the past. No issues, no complaints. What's up?
Hi, we’re sorry to hear about your experience. Please send us all the details and a reference to this review at social.support@getyourguide.com, from the email you used to register or to book the activity. We’ll get back to you as quickly as possible. Thanks!
@GetYourGuide You wasted my entire London trip.I came all the way from Brussels to London specially to see change of guards.N because of your highly misleading tour name i booked the tour n ultimately missed the Change of guards event.Christophe showed us everything except the it
Hi, we’re sorry to hear about your experience. Please send us all the details and a reference to this review at social.support@getyourguide.com, from the email you used to register or to book the activity. We’ll get back to you as quickly as possible. Thanks!
@GetYourGuide je ne réserverai plus de trio via cette plate-forme qui nous a orienté vers BGTour dont le guide vient de nous arnaquer de belle manièrA ÉVITER
Bonjour, merci pour votre avis. Nous sommes désolés que votre expérience ne se soit pas déroulée comme prévu. Pour toute assistance, veuillez nous contacter à social.support@getyourguide.com en utilisant l’e-mail lié à votre réservation et en indiquant le nom utilisé pour votr...
¡Hola, Rodrigo! Puedes comunicarte con nosotros directamente a través del chat de ayuda en nuestra app. Si aún no la tienes, puedes descargarla aquí: getyourguide.com/apps. ¡Con gusto te ayudaremos por ese medio!
@GetYourGuide - You are absolute worst ticket agency out there. “A glitch” on your part prevented me from visiting the Sagrada Família on the ONE DAY I had in Barcelona. You accepted my payment and cancelled the morning of my visit! Will NEVER USE YOU AGAIN.
@GetYourGuide — this is completely unacceptable.
Your tour contractor demanded that we pay entrance fees at almost 3× the actual ticket price. When we refused and insisted on receiving the tour and transportation we had already paid for, the guide refused to take us, became extremely verbally aggressive and, during the confrontation, physically assaulted my wife — 1.55m tall and 44kg — as well as another female guest and friend.
This also follows ticket-pressure practices we have now encountered with multiple guides, raising serious questions about how these tours and compulsory on-the-day ticket purchases are being operated.
We reported the physical assault to @GetYourGuide immediately. Nine hours later: no substantive response, no promised email, no resolution — only repeated “thank you for your patience” and “we have escalated your case.”
Case #21299436. A police report will be filed tomorrow.
A physical assault by a contractor is not a routine refund request. How many hours does @GetYourGuide need before it actually acts when one of its contractors is reported for physically assaulting female customers?
Hi, sorry to hear about this. We'd like to understand what happened and help you sort it out. Please send us all the details in a private message, and we’ll get back to you as soon as possible. Thanks!
“Help, it’s sold out!” When official tickets sell out, tour operators usually still have inventory.
@getyourguide often has guided tours & skip-the-line passes so you can still get in!
Book here with our affiliate link: getyourguide.com/?partner_id…#traveltips#travelplanning
Hi, we'd like to understand what happened and help you sort it out. Please send us all the details in a private message and we’ll get back to you as soon as possible. Thanks!