Irembo Support
@IremboSupport

Official Support page for @IremboGov! call us at 9099, text us on WhatsApp at 0792222220, or email support@irembo.com. We're here to help!

 Kigali - Rwanda
support.irembo.gov.rw
Joined April 2022
109 Photos and videos
Ku bakoresha IremboGov, Turabamenyesha ko hateganyijwe igikorwa cy’ivugurura rya sisitemu y’urubuga IremboGov kuwa 26 Kanama 2026, guhera saa 10:30 z’ijoro kugeza saa 04:30 za mugitondo. Muri iki gihe, urubuga IremboGov kuri irembo.gov.rw rushobora kuba rutarimo gukora mu gihe cy’amasaha agera kuri 3. Murakoze.
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Dear IremboGov Users, Please note that there is a planned system maintenance on the IremboGov platform tonight Wednesday, August 26, 2026, from 10:30 PM to 04:30 AM (CAT). During this period, the IremboGov platform at irembo.gov.rw will be unavailable for approximately 3 hours. We apologize for any inconvenience this may cause and appreciate your understanding. Thank you.
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Ku bakoresha IremboGov, Turabamenyesha ko bamwe mu bakoresha urubuga irembo.gov.rw bashobora guhura n'imbogamizi z'ubutinde kuri uru rubuga, bitewe n'ikibazo kuri sistemu y'umwe mu bafatanyabikorwa bacu. Turi gukorana kugira ngo serivisi zongere kuboneka vuba. Turabamenyesha serivisi ni zisubira gukora nk’uko bisanzwe. Murakoze.
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Dear IremboGov users, We are currently experiencing a technical disruption that is causing slowness on the IremboGov platform (irembo.gov.rw. As a result, some users may not be able to open it or access services. The disruption is due to an issue affecting one of our partners. Our technical team is actively working with the partner to resolve the issue as a matter of urgency. We will notify you as soon as it's resolved. Thank you
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Ku bakoresha IremboGov, Turabamenyesha ko mushobora guhura n'imbogamizi z'ubutinde mu kubona serivisi ku rubuga IremboGov irembo.gov.rw. Serivisi ziri gukora, ariko bishobora gufata umwanya kurusha usanzwe kugirango zigaragare. Turi kubikurikirana, nibikemuka turabamenyesha. Murakoze
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Dear IremboGov users, You may experience slowness while trying to access services on the IremboGov platform irembo.gov.rw. Services are still accessible but might take longer to load. Thank you for your patience while we work to resolve the matter.
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Ku bakoresha IremboGov, Hari serivisi zitangwa na zimwe mu inzego za Leta binyuze ku rubuga IremboGov ziri kugaragaramo imbogamizi, bishobora gutuma gusaba izo serivisi bidakunda. Turimo gukorana n’inzego bireba kugira ngo serivisi zongere kuboneka uko bikwiye. Tubashimiye kwihangana mu gihe iki kibazo kiri gukemurwa. _____ Dear IremboGov users, We are observing interruptions affecting services provided by some government institutions and accessed through IremboGov, which may affect users applying for those services. Our teams are working directly with the affected institutions to help restore stable access. We appreciate your patience while this is being addressed.
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Imbogamizi zari zagaragaye muri serivisi zitangwa na zimwe mu nzego za Leta binyuze ku rubuga IremboGov zacyemutse. Ubu mushobora kuzisaba nk’uko bisanzwe. __ The interruptions that had affected services provided by some government institutions and accessed through IremboGov have been resolved. You can now apply for services as usual.
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Ku bakoresha IremboGov, Kubera igikorwa cyo kuvugurura sisitemu y'umufatanyabikorwa wacu NIDA, hari imbogamizi mu kubona amakuru ya nomero y’indagamuntu cyangwa nomero y’ifishi igihe musaba serivisi zikenera aya makuru ku rubuga IremboGov. Murakoze kwihangana, nibikemuka turabamenyesha!
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Dear IremboGov users, Due to an ongoing system maintenance by our partner NIDA, users are unable to get National Identification or Child Identification details while applying for services that require this information on the IremboGov platform. We will share an update once the maintenance is complete. Thank you for your patience.
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ITANGAZO / NOTICE
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Ku bakoresha IremboGov, Umurongo wacu w'ubufasha 9099 ubu uri gukora neza. Mwakoze kwihangana.
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Dear IremboGov Users, Our support line, 9099, is back online. Thank you for your patience
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Ku bakoresha IremboGov, Umurongo wacu w'ubufasha 9099 nturimo gukora. Mubaye mukeneye ubufasha, mwatwandikira munyuze kuri support@irembo.com, WhatsApp (0792222220) cyangwa ku mbuga nkoranyambaga (X, Facebook) Turabamenyesha nibikemuka. Murakoze.
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Dear IremboGov users, Our call centre (9099) is currently inaccessible. If you need help, please contact us via support@irembo.com, WhatsApp (0792222220), or social media (X, Facebook). We are working to restore normal service, and we'll update you accordingly. Thank you.
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Ku bakoresha IremboGov, Umurongo wacu w'ubufasha 9099 nturimo gukora. Mubaye mukeneye ubufasha, mwatwandikira munyuze kuri support@irembo.com, WhatsApp (0792222220) cyangwa ku mbuga nkoranyambaga (X, Facebook) Turi kubikurikirana, kandi turabamenyesha nibikemuka. Murakoze.
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Dear IremboGov users, Our call centre (9099) is currently inaccessible. If you need help, please contact us via support@irembo.com, WhatsApp (0792222220) or social media (X, Facebook). We are working to restore normal service, and we'll update you accordingly. Thank you.
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Ku bakoresha IremboGov, Turabamenyesha ko imbogamizi zateraga imirongo yacu y’ubufasha zakemutse. Mwakoze kwihangana ——————— Dear IremboGov users, This is to inform you that the disruption affecting our support channels has been resolved. Thank you for your patience
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Ku bakoresha IremboGov, Turabamenyesha ko bamwe mu bakoresha IremboGov bashobora guhura n'ikibazo cy'ubutinde kuri uru rubuga. Tubiseguyeho mu gihe dukora ibishoboka byose ngo bikemuke. Turabamenyesha nibikemuka. Murakoze.
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Dear IremboGov users, Some users may experience slowness on the IremboGov platform. Services are still accessible, and our team is working to resolve the matter. We apologize for the inconvenience and will keep you updated on our progress. Thank you.
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